How To Fix /PF1/MSG_EH410 - Error while determining forwarding status for external response &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_EH -

• Message number: 410

• Message text: Error while determining forwarding status for external response &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_EH410 - Error while determining forwarding status for external response &1 ?

  The SAP error message /PF1/MSG_EH410 typically indicates an issue with determining the forwarding status for an external response in the context of the SAP Event Management (EM) module. This error can arise due to various reasons, including configuration issues, missing data, or problems with the integration between different SAP components.
  Causes:
  
  Configuration Issues: The forwarding status may not be properly configured in the system. This could involve missing or incorrect settings in the Event Management configuration.
  Missing Data: Required data for processing the external response may be missing or incomplete. This could include missing event data, status information, or other relevant details.
  Integration Problems: If the system is integrated with external systems (like third-party logistics providers), issues in the integration setup can lead to this error.
  Authorization Issues: The user or process attempting to determine the forwarding status may not have the necessary authorizations to access the required data.
  Technical Issues: There could be underlying technical issues, such as problems with the database or application server.
  
  Solutions:
  
  Check Configuration: Review the configuration settings in the Event Management module to ensure that the forwarding status is correctly set up. This includes checking the relevant customizing settings in SPRO.
  Validate Data: Ensure that all necessary data for the external response is present and correctly populated. This may involve checking the event data and associated documents.
  Review Integration Settings: If the error is related to an external system, verify the integration settings and ensure that the communication between systems is functioning correctly.
  Check Authorizations: Ensure that the user or process has the necessary authorizations to access the required data. This may involve checking user roles and permissions.
  Consult Logs: Check the application logs (transaction SLG1) for more detailed error messages or warnings that could provide additional context for the issue.
  Debugging: If the issue persists, consider debugging the relevant function modules or programs to identify where the error is occurring in the code.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches and updates.
  Documentation: Review the official SAP documentation for Event Management to understand the expected configurations and processes.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the problem continues after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.