How To Fix /PF1/MSG_EH402 - Error determining active return transaction type for trans. type &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_EH -

• Message number: 402

• Message text: Error determining active return transaction type for trans. type &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_EH402 - Error determining active return transaction type for trans. type &1 ?

  The SAP error message /PF1/MSG_EH402 indicates that there is an issue with determining the active return transaction type for a specified transaction type (&1). This error typically arises in the context of handling returns in logistics or sales processes, particularly when working with the SAP Extended Warehouse Management (EWM) or similar modules.
  Cause:
  
  Configuration Issues: The return transaction type may not be properly configured in the system. This could be due to missing entries in the customizing settings for return processes.
  Missing Master Data: The relevant master data (like return types, item categories, etc.) may not be set up correctly or may be missing.
  Inconsistent Data: There may be inconsistencies in the data related to the transaction type, such as incorrect settings or missing links between different components.
  Authorization Issues: The user may not have the necessary authorizations to access the transaction type or related data.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the customizing settings (transaction code SPRO) and navigate to the relevant area for return processing.
  Ensure that the return transaction type is defined and active. Check the settings for the return transaction type and ensure that all necessary parameters are correctly configured.
  
  
  
  Review Master Data:
  
  Verify that all relevant master data is correctly set up. This includes checking the return types, item categories, and any other related configurations.
  Ensure that the transaction type in question is linked to the appropriate return type.
  
  
  
  Data Consistency Check:
  
  Run consistency checks to identify any discrepancies in the data related to the transaction type.
  Use transaction codes like SE11 or SE16 to inspect the relevant tables for any missing or incorrect entries.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to perform the transaction. Check the user roles and profiles to confirm that they have access to the required transaction types.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific error message for additional insights or updates that may address the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant configuration settings.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), SE11 (Data Dictionary), and SE16 (Data Browser) for troubleshooting.
  SAP Notes: Search for SAP Notes related to the error message or the specific transaction type to find any known issues or patches.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the issue related to the /PF1/MSG_EH402 error message in SAP.