How To Fix /PF1/MSG_EH331 - Enter either bank key + country or BIC


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /PF1/MSG_EH -

  • Message number: 331

  • Message text: Enter either bank key + country or BIC

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /PF1/MSG_EH331 - Enter either bank key + country or BIC ?

    The SAP error message /PF1/MSG_EH331 indicates that there is a missing or incorrect entry in the bank details for a vendor or customer. Specifically, it requires either a combination of a bank key and country or a Bank Identifier Code (BIC) to be entered.

    Cause:

    This error typically occurs in the following scenarios:

    1. Missing Bank Key or Country: The system expects either a bank key along with the corresponding country code or a BIC to identify the bank.
    2. Incorrect Configuration: The bank details may not be properly configured in the vendor or customer master data.
    3. Data Entry Error: The user may have failed to enter the required information in the appropriate fields.

    Solution:

    To resolve this error, you can take the following steps:

    1. Check Vendor/Customer Master Data:

      • Go to the vendor or customer master record in SAP.
      • Ensure that the bank details are correctly filled out. You can do this by navigating to the relevant transaction (e.g., XK02 for vendors or FD02 for customers).
      • Verify that either the bank key and country are entered correctly or that the BIC is provided.
    2. Enter Required Information:

      • If you are using the bank key and country method, ensure that both fields are filled in correctly.
      • If you prefer to use the BIC, make sure that the BIC field is populated.
    3. Check Bank Master Data:

      • Ensure that the bank key you are trying to use is valid and exists in the bank master data (transaction FI01 to create or FI02 to change bank master data).
    4. Consult Documentation:

      • If you are unsure about the required formats or values, refer to SAP documentation or your organization's guidelines for entering bank details.
    5. User Authorization:

      • Ensure that you have the necessary permissions to edit the vendor or customer master data.
    6. Contact Support:

      • If the issue persists after checking the above points, consider reaching out to your SAP support team for further assistance.

    Related Information:

    • Transaction Codes:

      • XK02: Change Vendor
      • FD02: Change Customer
      • FI01: Create Bank Master Data
      • FI02: Change Bank Master Data
    • Bank Key and BIC:

      • The bank key is a unique identifier for a bank in a specific country, while the BIC (Bank Identifier Code) is an international standard for identifying banks.
    • SAP Notes:

      • Check SAP Notes for any known issues or patches related to this error message.

    By following these steps, you should be able to resolve the error and successfully enter the required bank information in SAP.

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