How To Fix /PF1/MSG_EH293 - Inserted IBAN and Obtained one from Payment Item are Not the same


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /PF1/MSG_EH -

  • Message number: 293

  • Message text: Inserted IBAN and Obtained one from Payment Item are Not the same

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /PF1/MSG_EH293 - Inserted IBAN and Obtained one from Payment Item are Not the same ?

    The SAP error message /PF1/MSG_EH293 indicates a mismatch between the IBAN (International Bank Account Number) that has been inserted and the one obtained from the payment item. This error typically arises during the processing of payment transactions, particularly in the context of electronic payments or bank transfers.

    Cause:

    1. Data Entry Error: The IBAN entered manually may contain typographical errors or incorrect formatting.
    2. Database Mismatch: The IBAN stored in the payment item may have been updated or changed, but the new value has not been reflected in the transaction being processed.
    3. Configuration Issues: There may be issues with the configuration of the payment methods or bank details in the SAP system.
    4. Legacy Data: If the system has been migrated from another system, there may be inconsistencies in the IBAN data.

    Solution:

    1. Verify IBAN: Check the IBAN entered against the one stored in the payment item. Ensure that both are correct and formatted properly.
    2. Update Payment Item: If the IBAN in the payment item is outdated, update it to reflect the correct IBAN.
    3. Check Configuration: Review the configuration settings for payment methods and bank details in SAP to ensure they are set up correctly.
    4. Data Consistency: Run consistency checks on the master data to ensure that all relevant records are synchronized and accurate.
    5. Consult Documentation: Refer to SAP documentation or support for specific guidelines on handling IBAN-related issues.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like FB60 (Enter Incoming Invoice), F110 (Automatic Payment Transactions), or BP (Business Partner) to review and update relevant data.
    • SAP Notes: Check for any SAP Notes related to IBAN processing or payment transactions that may provide additional insights or patches.
    • User Roles: Ensure that the user has the necessary permissions to view and edit payment items and bank details.
    • Testing: After making corrections, perform a test transaction to ensure that the issue has been resolved.

    If the problem persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant for further investigation.

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