How To Fix /PF1/MSG_EH289 - Inserted Bank Country and Obtained one from Payment Item are Not the same

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_EH -

• Message number: 289

• Message text: Inserted Bank Country and Obtained one from Payment Item are Not the same

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_EH289 - Inserted Bank Country and Obtained one from Payment Item are Not the same ?

  The SAP error message /PF1/MSG_EH289 indicates that there is a mismatch between the bank country specified in the payment item and the bank country that has been inserted or expected in the system. This typically occurs during payment processing when the system checks the bank details against the payment item.
  Cause:
  
  Bank Country Mismatch: The bank country defined in the payment item does not match the bank country associated with the vendor or customer master data.
  Incorrect Configuration: There may be incorrect configuration in the payment processing settings or in the master data of the vendor/customer.
  Data Entry Error: Manual entry errors when inputting bank details can lead to discrepancies.
  Master Data Issues: The vendor or customer master data may not be updated correctly, leading to inconsistencies.
  
  Solution:
  
  Check Payment Item: Review the payment item to ensure that the bank country is correctly specified.
  Verify Master Data: Check the vendor or customer master data to ensure that the bank country is correctly maintained. You can do this by:
  
  Navigating to the vendor or customer master record in SAP.
  Checking the bank details section to confirm the country code.
  
  
  Update Records: If there is a discrepancy, update the master data to ensure that the bank country matches the one in the payment item.
  Configuration Review: If the issue persists, review the configuration settings related to payment processing in SAP to ensure that they are set up correctly.
  Consult Documentation: Refer to SAP documentation or help resources for specific configuration settings related to bank details and payment processing.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like FK03 (Display Vendor), FD03 (Display Customer), or FB60 (Enter Incoming Invoice) to check and update master data.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Testing: After making changes, perform a test payment run to ensure that the issue is resolved.
  
  If the problem continues after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in financial processes within SAP.