How To Fix /PF1/MSG_EH279 - Item has been posted; Active return is not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_EH -

• Message number: 279

• Message text: Item has been posted; Active return is not possible

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_EH279 - Item has been posted; Active return is not possible ?

  The SAP error message /PF1/MSG_EH279 Item has been posted; Active return is not possible typically occurs in the context of handling financial documents or transactions, particularly when dealing with returns or adjustments in the system. This error indicates that the item you are trying to return or reverse has already been posted, and therefore, an active return (or reversal) cannot be processed.
  Cause:
  
  Document Status: The item you are trying to return has already been posted in the system, which means it is no longer in a state that allows for a return or reversal.
  Transaction Type: The transaction type you are using may not support returns for already posted items.
  Business Logic: There may be business rules or configurations in place that prevent the return of posted items to maintain data integrity.
  
  Solution:
  
  Check Document Status: Verify the status of the document/item you are trying to return. If it has been fully processed and posted, you may need to look for alternative ways to handle the situation, such as creating a credit memo or adjustment document.
  Use Correct Transaction: Ensure you are using the correct transaction code or process for handling returns. If the item is posted, you may need to use a different method to adjust or reverse the transaction.
  Consult with Finance Team: If you are unsure about how to proceed, consult with your finance or accounting team. They may have specific procedures for handling such cases.
  Check Configuration: If you have access to configuration settings, check if there are any settings that might be preventing the return of posted items. This may require assistance from a system administrator or SAP consultant.
  Create a New Document: If a return is not possible, consider creating a new document (like a credit note) to reflect the necessary adjustments.
  
  Related Information:
  
  SAP Documentation: Refer to SAP's official documentation or help portal for more detailed information on handling returns and the specific transaction codes involved.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB08 (to reverse a document) or FB75 (to create a credit memo) depending on your needs.
  User Roles and Permissions: Ensure that you have the necessary permissions to perform the actions you are attempting. Sometimes, restrictions can be due to user roles.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to SAP support or your internal IT support team for further assistance.