How To Fix /PF1/MSG_EH155 - Error during creation of prenote reference

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_EH -

• Message number: 155

• Message text: Error during creation of prenote reference

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_EH155 - Error during creation of prenote reference ?

  The SAP error message /PF1/MSG_EH155 typically indicates an issue during the creation of a prenote reference, which is often related to the electronic payment processing in SAP. This error can arise due to various reasons, including configuration issues, missing data, or incorrect settings in the payment processing module.
  Possible Causes:
  
  Missing or Incorrect Data: The vendor or customer master data may be incomplete or incorrect. This includes missing bank details or incorrect payment methods.
  Configuration Issues: The payment program configuration may not be set up correctly. This includes settings in transaction codes like OBPM1 (for payment methods) or FBZP (for payment program configuration).
  Invalid Bank Details: The bank details provided for the prenote may not be valid or may not match the expected format.
  Authorization Issues: The user may not have the necessary authorizations to create prenote references.
  Technical Issues: There may be underlying technical issues, such as problems with the database or application server.
  
  Solutions:
  
  Check Master Data: Verify that the vendor or customer master data is complete and accurate. Ensure that all required fields, especially bank details, are filled out correctly.
  Review Payment Program Configuration: Check the configuration settings in OBPM1 and FBZP to ensure that the payment methods and other related settings are correctly configured.
  Validate Bank Details: Ensure that the bank details entered for the prenote are valid and conform to the required format.
  User Authorizations: Confirm that the user has the necessary authorizations to perform the action. This can be checked with the security team or by reviewing the user roles.
  Check Logs and Traces: Look at the application logs (transaction SLG1) for more detailed error messages that can provide additional context on the issue.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches or updates.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  FBZP: Payment Program Configuration
  OBPM1: Payment Methods in Country
  SLG1: Application Log
  
  
  SAP Help Documentation: Refer to the official SAP documentation for detailed information on payment processing and prenote creation.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after checking these areas, it may be necessary to involve your SAP Basis or technical support team for further investigation.