How To Fix /PF1/MSG_EH084 - Error while requesting external authorization

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_EH -

• Message number: 084

• Message text: Error while requesting external authorization

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_EH084 - Error while requesting external authorization ?

  The SAP error message /PF1/MSG_EH084 typically indicates an issue related to external authorization requests. This error can occur in various contexts, often when the system is trying to access or validate external authorization data, such as when integrating with external systems or services.
  Cause:
  
  Authorization Issues: The user or system may not have the necessary permissions to request or access the external authorization.
  Configuration Problems: There may be misconfigurations in the system settings related to external authorization services.
  Network Issues: If the external authorization service is not reachable due to network problems, this error can occur.
  Service Availability: The external authorization service may be down or not responding.
  Incorrect Parameters: The parameters being sent in the request may be incorrect or incomplete.
  
  Solution:
  
  Check User Authorizations: Ensure that the user or system has the necessary authorizations to request external authorizations. This may involve checking roles and permissions in the SAP system.
  Review Configuration: Verify the configuration settings for external authorization in the SAP system. Ensure that all necessary parameters are correctly set.
  Test Connectivity: Check the network connectivity to the external authorization service. Ensure that the service is reachable from the SAP system.
  Service Status: Confirm that the external authorization service is up and running. If it is down, you may need to wait until it is restored.
  Parameter Validation: Review the parameters being sent in the request to ensure they are correct and complete. This may involve checking the documentation for the external service.
  Logs and Traces: Check the SAP system logs and traces for more detailed error messages that can provide additional context about the issue.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the documentation for the specific external authorization service you are integrating with to ensure compliance with its requirements.
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.