How To Fix /PF1/MSG_EH068 - Payment item not found in the database

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_EH -

• Message number: 068

• Message text: Payment item not found in the database

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_EH068 - Payment item not found in the database ?

  The SAP error message /PF1/MSG_EH068 Payment item not found in the database typically indicates that the system is unable to locate a specific payment item in the database. This can occur in various scenarios, such as during payment processing, invoice clearing, or when trying to access payment-related information.
  Causes:
  
  Incorrect Payment Item Reference: The payment item ID or reference number being used may be incorrect or does not exist in the database.
  Data Deletion: The payment item may have been deleted or archived, making it unavailable for retrieval.
  Database Issues: There could be issues with the database itself, such as corruption or connectivity problems.
  Authorization Issues: The user may not have the necessary permissions to access the payment item.
  Configuration Issues: There may be configuration problems in the payment processing settings or related modules.
  
  Solutions:
  
  Verify Payment Item Reference: Check the payment item reference number you are using to ensure it is correct and exists in the system.
  Check for Deletion or Archiving: Investigate whether the payment item has been deleted or archived. If it has been archived, you may need to restore it or access it through the appropriate archive process.
  Database Integrity Check: Perform a database integrity check to ensure there are no issues with the database. This may require the assistance of your IT or database administration team.
  Review User Authorizations: Ensure that the user has the necessary authorizations to access the payment item. This may involve checking roles and permissions in the SAP system.
  Consult Configuration Settings: Review the configuration settings related to payment processing to ensure everything is set up correctly.
  Check for System Updates: Ensure that your SAP system is up to date with the latest patches and updates, as this can sometimes resolve unexpected errors.
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may want to use transaction codes like F110 (Automatic Payment Transactions) or FBZ1 (Post with Clearing) to investigate further.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Logs and Traces: Review application logs and traces for more detailed error messages that may provide additional context for the issue.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact SAP support or consult with a technical expert familiar with your specific SAP environment.