How To Fix /PF1/MSG_EH043 - Log information for a failing order was retrieved for key &1/&2/&3/&4

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_EH -

• Message number: 043

• Message text: Log information for a failing order was retrieved for key &1/&2/&3/&4

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_EH043 - Log information for a failing order was retrieved for key &1/&2/&3/&4 ?

  The SAP error message /PF1/MSG_EH043 indicates that there is an issue related to the retrieval of log information for a failing order. The key parameters &1, &2, &3, and &4 typically represent specific identifiers related to the order or process that is failing.
  Cause:
  
  Order Processing Issues: The error may occur due to issues in the order processing, such as missing data, incorrect configurations, or system errors that prevent the order from being processed correctly.
  Log Retrieval Problems: There may be issues with accessing the logs related to the order, which could be due to authorization problems, data inconsistencies, or system performance issues.
  Technical Errors: There could be underlying technical errors in the SAP system, such as database issues, application errors, or problems with the specific module handling the order.
  
  Solution:
  
  Check Order Data: Review the order data associated with the keys provided in the error message. Ensure that all required fields are filled out correctly and that there are no inconsistencies.
  Review Logs: If possible, access the logs manually to see if there are any additional error messages or warnings that can provide more context about the failure.
  Authorization Check: Ensure that the user has the necessary authorizations to access the logs and the order data. If not, work with your SAP security team to resolve any authorization issues.
  System Performance: Check the performance of the SAP system. If the system is slow or unresponsive, it may affect the retrieval of log information. Consider performing system maintenance or optimization.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. There may be patches or updates available that resolve known issues.
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance. Provide them with the error message and any relevant details about the order and system configuration.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SM21 (System Log), SLG1 (Application Log), or ST22 (Dump Analysis) to gather more information about the error.
  Debugging: If you have access to debugging tools, you can analyze the program flow to identify where the error is occurring.
  Documentation: Review the documentation for the specific module or process you are working with to ensure that you are following the correct procedures.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the /PF1/MSG_EH043 error message in SAP.