How To Fix /PF1/MSG_EH021 - Error while redirecting payment order to automatic postprocessing

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_EH -

• Message number: 021

• Message text: Error while redirecting payment order to automatic postprocessing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_EH021 - Error while redirecting payment order to automatic postprocessing ?

  The SAP error message /PF1/MSG_EH021 typically indicates an issue encountered during the automatic post-processing of payment orders. This error can arise due to various reasons, including configuration issues, missing data, or system settings that prevent the successful processing of payment orders.
  Causes:
  
  Configuration Issues: Incorrect settings in the payment processing configuration can lead to this error. This includes settings related to payment methods, payment run parameters, or bank details.
  Missing Data: Required fields or data may be missing in the payment order, such as vendor information, payment amounts, or bank account details.
  Authorization Issues: The user may not have the necessary authorizations to execute the payment order or to access certain data.
  Technical Issues: There may be underlying technical issues, such as problems with the database, system performance, or connectivity issues with external systems (e.g., banks).
  Custom Code: If there are custom enhancements or modifications in the payment processing logic, they may introduce errors.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for payment processing in the SAP system. Ensure that all necessary parameters are correctly set up.
  Validate Data: Check the payment order for any missing or incorrect data. Ensure that all required fields are filled out correctly.
  Review Authorizations: Ensure that the user executing the payment order has the necessary authorizations. This can be checked in the user roles and profiles.
  Analyze Logs: Use transaction codes like SLG1 (Application Log) to check for detailed error logs that can provide more context about the issue.
  Debugging: If the issue persists, consider debugging the payment processing logic to identify where the error occurs. This may require technical expertise.
  Consult Documentation: Refer to SAP Notes and documentation related to payment processing and the specific error message for additional guidance.
  Contact Support: If the issue cannot be resolved internally, consider reaching out to SAP support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as F110 (Automatic Payment Transactions) and F111 (Manual Payment Transactions) for managing payment processes.
  SAP Notes: Search for SAP Notes related to the error message /PF1/MSG_EH021 in the SAP Support Portal for any known issues or patches.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.