How To Fix /PF1/MSG_EH007 - Error while returning payment item with reason for return &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /PF1/MSG_EH -

  • Message number: 007

  • Message text: Error while returning payment item with reason for return &1

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /PF1/MSG_EH007 - Error while returning payment item with reason for return &1 ?

    The SAP error message /PF1/MSG_EH007 typically occurs in the context of handling payment items, particularly when there is an issue with returning a payment item. The message indicates that there is a problem with the reason for return specified in the transaction.

    Cause:

    The error can be caused by several factors, including:

    1. Invalid Reason for Return: The reason for return specified may not be valid or may not exist in the system.
    2. Configuration Issues: There may be configuration issues in the payment processing settings that prevent the return from being processed correctly.
    3. Data Inconsistencies: There could be inconsistencies in the data related to the payment item, such as missing or incorrect information.
    4. Authorization Issues: The user may not have the necessary authorizations to perform the return operation.

    Solution:

    To resolve the error, you can take the following steps:

    1. Check the Reason for Return:

      • Verify that the reason for return you are trying to use is valid and exists in the system. You can check this in the configuration settings for payment processing.
    2. Review Configuration Settings:

      • Ensure that the configuration for payment returns is set up correctly. This includes checking the settings in the relevant customizing transactions (e.g., SPRO).
    3. Validate Payment Item Data:

      • Check the payment item for any inconsistencies or missing data. Ensure that all required fields are filled out correctly.
    4. User Authorizations:

      • Confirm that the user performing the operation has the necessary authorizations to return payment items. You may need to consult with your SAP security team.
    5. Consult SAP Notes:

      • Look for any relevant SAP Notes that may address this specific error message. SAP Notes can provide patches or additional guidance on resolving known issues.
    6. Debugging:

      • If you have access to debugging tools, you can analyze the program flow to identify where the error is occurring and what specific conditions are leading to the error.
    7. Contact SAP Support:

      • If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any relevant transaction codes.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as F110 (Automatic Payment Transactions) and FBL1N (Vendor Line Item Display) to analyze payment items.
    • Documentation: Review SAP documentation related to payment processing and returns for additional context and troubleshooting steps.
    • Community Forums: Check SAP community forums or user groups for discussions related to this error, as other users may have encountered and resolved similar issues.

    By following these steps, you should be able to identify the cause of the error and implement a solution.

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