How To Fix /PF1/MSG_CUST424 - Payment item cancellation: request execution started in AM.

/PF1/MSG_CUST424 - Overview

• Message type: E = Error

• Message class: /PF1/MSG_CUST -

• Message number: 424

• Message text: Payment item cancellation: request execution started in AM.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

/PF1/MSG_CUST424 - Details

• The SAP error message /PF1/MSG_CUST424 typically indicates an issue related to the cancellation of a payment item, specifically that the request execution has started in the Application Management (AM) system. This error can arise in various scenarios, often related to the processing of payment items in the SAP system.
  
  Cause:
  
  Pending Execution: The error may occur if a cancellation request for a payment item is already in process or has not been completed. This can happen if the system is still executing a previous request.
  Locking Issues: There may be a locking issue where the payment item is locked by another process, preventing the cancellation from being completed.
  
  Configuration Issues: There could be configuration issues in the payment processing settings or in the Application Management system.
  System Performance: If the system is experiencing performance issues, it may delay the execution of the cancellation request.
  
  
  Solution:
  
  Check Execution Status: Verify if there is an ongoing execution for the