Message type: E = Error
Message class: /PF1/MSG_CUST -
Message number: 421
Message text: Channel could not be mapped for payment item &1
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/PF1/MSG_CUST421
- Channel could not be mapped for payment item &1 ?The SAP error message /PF1/MSG_CUST421 Channel could not be mapped for payment item &1 typically occurs in the context of payment processing, particularly when dealing with payment items in the SAP system. This error indicates that the system is unable to find a suitable mapping for the payment channel associated with the specified payment item.
Cause: Missing Configuration: The most common cause of this error is that the payment channel has not been properly configured in the system. This could be due to missing entries in the configuration tables that map payment items to payment channels. Incorrect Payment Method: The payment method used for the payment item may not be correctly set up to correspond with the payment channel. Inconsistent Data: There may be inconsistencies in the data related to the payment item, such as incorrect or missing information that prevents the mapping from being established. Custom Development Issues: If there are custom developments or
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