How To Fix /PF1/MSG_CUST418 - Payment item &1 is in postprocessing in AM system


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /PF1/MSG_CUST -

  • Message number: 418

  • Message text: Payment item &1 is in postprocessing in AM system

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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  • What is the cause and solution for SAP error message /PF1/MSG_CUST418 - Payment item &1 is in postprocessing in AM system ?

    The SAP error message /PF1/MSG_CUST418 Payment item &1 is in postprocessing in AM system typically indicates that a payment item is currently being processed or is in a state that prevents further actions from being taken on it. This can occur in the context of Accounts Management (AM) or Accounts Payable (AP) processes.

    Cause:

    1. Postprocessing Status: The payment item is in a postprocessing state, meaning that it is undergoing some background processing or has not yet been fully processed.
    2. Locking Mechanism: The item may be locked by another transaction or user, preventing any modifications or further processing.
    3. Incomplete Processing: There may be an issue with the previous processing steps that has left the item in a pending state.

    Solution:

    1. Check Processing Status: Use transaction codes like FBL1N (Vendor Line Item Display) or FBL3N (G/L Account Line Item Display) to check the status of the payment item. Look for any indicators that show it is still being processed.
    2. Wait for Completion: If the item is genuinely in postprocessing, you may need to wait for the system to complete the processing. This can take some time depending on the volume of transactions.
    3. Review Background Jobs: Check if there are any background jobs that are processing payments. You can use transaction SM37 to monitor job statuses.
    4. Consult with IT Support: If the item remains in postprocessing for an extended period, it may require intervention from your IT support team or SAP Basis team to investigate any underlying issues.
    5. Check for Locks: Use transaction SM12 to check for any locks on the payment item. If you find a lock that is no longer needed, you may need to release it (with caution).
    6. Review Error Logs: Check the application logs using transaction SLG1 for any related error messages that might provide more context on why the item is stuck in postprocessing.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as FBL1N, FBL3N, SM37, SM12, and SLG1 for monitoring and troubleshooting.
    • SAP Notes: Search for SAP Notes related to this error message in the SAP Support Portal, as there may be specific patches or updates that address known issues.
    • Documentation: Review SAP documentation related to payment processing and postprocessing in the Accounts Management module for best practices and troubleshooting steps.

    If the issue persists after following these steps, it may be necessary to escalate the matter to SAP support for further assistance.

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