Stop googling SAP errors. Use our Free Essentials plan instead - no credit card needed. Start Now

Close

How To Fix /PF1/MSG_CUST111 - Medium &1 is still being used as a payment method in clearing area &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /PF1/MSG_CUST -

  • Message number: 111

  • Message text: Medium &1 is still being used as a payment method in clearing area &2

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /PF1/MSG_CUST111 - Medium &1 is still being used as a payment method in clearing area &2 ?

    The SAP error message /PF1/MSG_CUST111 indicates that a specific payment medium (denoted as &1) is still being used in a clearing area (denoted as &2). This typically occurs when you are trying to deactivate or delete a payment medium that is currently in use, which is not allowed in SAP.

    Cause:

    1. Active Payment Medium: The payment medium you are trying to deactivate or delete is still being referenced in one or more clearing areas.
    2. Configuration Issues: There may be configurations or settings in the payment medium that are preventing it from being deactivated.
    3. Open Transactions: There might be open transactions or documents that are still using the payment medium.

    Solution:

    To resolve this error, you can follow these steps:

    1. Check Usage:

      • Go to the relevant transaction in SAP (e.g., transaction code FBZP for payment program configuration).
      • Check the clearing area settings to see where the payment medium is being used.
    2. Identify Open Transactions:

      • Use transaction codes like FBL1N, FBL3N, or FBL5N to check for open items or transactions that might be using the payment medium.
      • Ensure that there are no pending transactions that reference the payment medium.
    3. Remove References:

      • If you find any references to the payment medium in the clearing area, you will need to either complete, clear, or change those transactions to another payment medium.
    4. Deactivate Payment Medium:

      • Once you have ensured that the payment medium is no longer in use, you can proceed to deactivate or delete it in the configuration settings.
    5. Consult Documentation:

      • If you are unsure about the steps or the implications of deactivating a payment medium, consult the SAP documentation or your SAP support team for guidance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as FBZP (Payment Program Configuration), OBPM1 (Payment Medium Workbench), and others that may help in managing payment mediums.
    • SAP Notes: Check SAP Notes for any specific issues or patches related to this error message.
    • User Roles: Ensure that you have the necessary authorizations to make changes to payment mediums and clearing areas.

    By following these steps, you should be able to resolve the error and successfully manage your payment mediums in SAP.

    • Do you have any question about this error?


      Upgrade now to chat with this error.


Instant HelpGet instant SAP help. Sign up for our Free Essentials Plan.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
ERPlingo's SAP support assistant is amazing. Saves me countless hours trying to solve complex SAP issues myself. It's a real game changer!
Rate 1
Thomas Michael
SAP Consultant, Author & Speaker