How To Fix /PF1/MSG_CP723 - Bank File Clearing: ORP account information incomplete

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_CP -

• Message number: 723

• Message text: Bank File Clearing: ORP account information incomplete

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_CP723 - Bank File Clearing: ORP account information incomplete ?

  The SAP error message /PF1/MSG_CP723 Bank File Clearing: ORP account information incomplete typically indicates that there is missing or incomplete information related to the ORP (Outgoing Remittance Payment) account in the bank file clearing process. This error can occur during the processing of bank statements or when attempting to clear payments.
  Causes:
  
  Incomplete Configuration: The ORP account may not be properly configured in the system. This could include missing account numbers, incorrect account types, or other required fields that have not been filled out.
  Missing Master Data: The vendor or customer master data may be incomplete or missing necessary information related to bank details.
  Incorrect Payment Method: The payment method used may not be correctly set up to handle the ORP account.
  Bank Account Assignment: The bank account assigned to the vendor or customer may not be linked correctly to the ORP account.
  
  Solutions:
  
  
  Check Configuration:
  
  Go to the configuration settings for bank file clearing and ensure that the ORP account is correctly set up.
  Verify that all required fields are filled out, including account numbers and types.
  
  
  
  Review Master Data:
  
  Check the vendor or customer master data to ensure that all necessary bank details are complete.
  Make sure that the bank account information is correctly assigned to the relevant vendor or customer.
  
  
  
  Payment Method Review:
  
  Review the payment method settings to ensure that it is configured to use the ORP account correctly.
  Adjust the payment method settings if necessary.
  
  
  
  Bank Account Assignment:
  
  Ensure that the bank account assigned to the vendor or customer is correctly linked to the ORP account.
  If there are multiple bank accounts, verify that the correct one is being used for the transaction.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on bank file clearing and ORP account configuration.
  
  
  
  Testing:
  
  After making the necessary changes, perform a test transaction to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as OBPM1 (for payment methods), BP (for business partner master data), or FBZP (for payment program configuration) to access the relevant settings.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Support: If the issue persists after checking the above areas, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify and resolve the issue related to the error message /PF1/MSG_CP723 Bank File Clearing: ORP account information incomplete.