How To Fix /PF1/MSG_CP580 - SLA determination from clearing agreement failed

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_CP -

• Message number: 580

• Message text: SLA determination from clearing agreement failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_CP580 - SLA determination from clearing agreement failed ?

  The SAP error message /PF1/MSG_CP580 SLA determination from clearing agreement failed typically occurs in the context of the SAP system when there is an issue with the Service Level Agreement (SLA) determination process, particularly when it involves clearing agreements. This error can arise due to various reasons, including configuration issues, missing data, or incorrect settings in the system.
  Causes:
  
  
  Missing or Incorrect Configuration: The SLA determination process may not be properly configured in the system. This could include missing entries in the relevant customizing tables or incorrect settings in the clearing agreement.
  
  
  Data Inconsistencies: There may be inconsistencies in the data related to the clearing agreement, such as missing or incorrect master data (e.g., customer/vendor master records).
  
  
  Authorization Issues: The user executing the transaction may not have the necessary authorizations to access the required data or perform the SLA determination.
  
  
  System Bugs or Limitations: There could be bugs in the SAP version being used or limitations in the functionality that prevent the SLA determination from being processed correctly.
  
  
  Solutions:
  
  
  Check Configuration: Review the configuration settings for SLA determination in the relevant customizing transactions (e.g., SPRO). Ensure that all necessary entries are made and that the clearing agreement is correctly set up.
  
  
  Validate Master Data: Ensure that all relevant master data (customers, vendors, etc.) is complete and accurate. Check for any missing or incorrect entries that could affect the SLA determination.
  
  
  Review Authorizations: Verify that the user has the necessary authorizations to perform the SLA determination. If not, work with your SAP security team to grant the required permissions.
  
  
  Check Logs and Traces: Use transaction codes like SLG1 (Application Log) to check for any detailed error messages or logs that can provide more context about the failure.
  
  
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address known issues or bugs related to this error message. Applying a relevant note may resolve the issue.
  
  
  Testing and Debugging: If the issue persists, consider debugging the process to identify the exact point of failure. This may require technical expertise in ABAP or assistance from your SAP technical team.
  
  
  Contact SAP Support: If none of the above solutions work, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any logs or screenshots.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), SLG1 (Application Log), and SE80 (Object Navigator) for debugging.
  Documentation: Review SAP documentation related to SLA determination and clearing agreements for a better understanding of the process and configuration requirements.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.