How To Fix /PF1/MSG_CP171 - Error retrieving orders subject to multi-collector process

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_CP -

• Message number: 171

• Message text: Error retrieving orders subject to multi-collector process

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_CP171 - Error retrieving orders subject to multi-collector process ?

  The SAP error message /PF1/MSG_CP171 indicates an issue related to retrieving orders that are subject to a multi-collector process. This error typically arises in the context of SAP's production planning and control modules, particularly when dealing with complex order management scenarios.
  Cause:
  The error can be caused by several factors, including:
  
  Data Inconsistencies: There may be inconsistencies in the data related to the orders, such as missing or incorrect entries in the database.
  Configuration Issues: The multi-collector process may not be properly configured, leading to issues when the system attempts to retrieve relevant orders.
  Authorization Problems: The user may not have the necessary authorizations to access the data related to the multi-collector process.
  System Performance: If the system is under heavy load or if there are performance issues, it may fail to retrieve the necessary data in a timely manner.
  Technical Errors: There could be underlying technical issues, such as problems with the database or application server.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Data Consistency:
  
  Verify the data related to the orders in question. Look for any missing or incorrect entries that could be causing the issue.
  Use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to inspect the relevant tables.
  
  
  
  Review Configuration:
  
  Ensure that the multi-collector process is correctly configured in the system. Check the relevant customizing settings in SPRO.
  Consult the documentation or SAP notes related to the multi-collector process for any specific configuration requirements.
  
  
  
  User Authorizations:
  
  Check the user roles and authorizations to ensure that the user has the necessary permissions to access the data.
  Use transaction SU53 to analyze authorization failures.
  
  
  
  System Performance:
  
  Monitor system performance and check for any bottlenecks. If the system is under heavy load, consider optimizing performance or scheduling the process during off-peak hours.
  
  
  
  Technical Support:
  
  If the issue persists, consider reaching out to your SAP Basis team or technical support for assistance. They can help diagnose any underlying technical issues.
  
  
  
  SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. There may be patches or updates available that resolve known issues.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as COHV (Mass Processing of Production Orders) or CO02 (Change Production Order) that may be involved in the multi-collector process.
  Documentation: Review SAP documentation related to production order management and multi-collector processes for best practices and troubleshooting tips.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement an appropriate solution.