How To Fix /PF1/MSG_CP077 - Cannot release the item, the queue is already closed

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_CP -

• Message number: 077

• Message text: Cannot release the item, the queue is already closed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_CP077 - Cannot release the item, the queue is already closed ?

  The SAP error message /PF1/MSG_CP077 indicates that a specific item cannot be released because the queue associated with it is already closed. This error typically occurs in the context of SAP's Production Planning (PP) or other related modules where queues are used to manage the flow of work items.
  Cause:
  
  Closed Queue: The most common cause of this error is that the queue for the production order or work item has been closed, meaning that no further processing can occur for that item.
  Status Issues: The item may have a status that prevents it from being released, such as being in a completed or canceled state.
  Configuration Settings: There may be configuration settings in the system that dictate when a queue can be closed or opened, which could lead to this error if not properly managed.
  User Permissions: The user attempting to release the item may not have the necessary permissions to do so, especially if the queue is managed by specific roles.
  
  Solution:
  
  Check Queue Status: Verify the status of the queue associated with the item. If it is indeed closed, you may need to reopen it or create a new queue for processing.
  Review Item Status: Check the status of the item you are trying to release. If it is in a state that does not allow for release, you may need to change its status or take corrective actions.
  Consult Configuration: Review the configuration settings related to queue management in your SAP system. Ensure that the settings align with your business processes and that queues are being managed correctly.
  User Permissions: Ensure that the user has the appropriate permissions to release items from the queue. If necessary, consult with your SAP security team to adjust roles and permissions.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting the SAP community for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CO02 (Change Production Order) or CO03 (Display Production Order) to check the status of production orders and queues.
  SAP Notes: Look for SAP Notes related to this error message for any patches or updates that may address the issue.
  Documentation: Review SAP documentation on queue management and production order processing for best practices and troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.