How To Fix /PF1/MSG_BC704 - Mandate completion failed; Postprocessing order created for item &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_BC -

• Message number: 704

• Message text: Mandate completion failed; Postprocessing order created for item &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_BC704 - Mandate completion failed; Postprocessing order created for item &1 ?

  The SAP error message /PF1/MSG_BC704 Mandate completion failed; Postprocessing order created for item &1 typically occurs in the context of the SAP Financial Services or SAP Banking modules, particularly when dealing with mandates for direct debits or similar financial transactions.
  Cause:
  This error message indicates that there was an issue with the completion of a mandate, which is a prerequisite for processing direct debit transactions. The specific reasons for this error can vary, but common causes include:
  
  Incomplete Mandate Data: The mandate may not have all the required information filled out correctly.
  Validation Errors: There may be validation rules that the mandate did not meet, such as incorrect bank details or missing mandatory fields.
  Technical Issues: There could be underlying technical issues, such as problems with the database or application logic.
  Authorization Issues: The user may not have the necessary permissions to complete the mandate.
  System Configuration: Incorrect configuration settings in the SAP system related to mandates or direct debit processing.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  Check Mandate Data: Review the mandate details for completeness and correctness. Ensure that all required fields are filled out and that the data is valid.
  Review Logs: Check the application logs or error logs for more detailed information about why the mandate completion failed. This can provide insights into specific validation errors or issues.
  Correct Configuration: If the issue is related to system configuration, consult with your SAP Basis or configuration team to ensure that the settings for mandates and direct debit processing are correct.
  User Authorization: Verify that the user attempting to complete the mandate has the necessary authorizations. If not, adjust the user roles accordingly.
  Postprocessing Order: The error message indicates that a postprocessing order has been created. You can check the postprocessing order to see if it provides additional information or if it can be processed to resolve the issue.
  Consult Documentation: Refer to SAP documentation or support notes related to mandate processing for any specific guidance or known issues.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like FBPM (for managing payment mandates) or FBL1N (for vendor line items) to investigate further.
  SAP Notes: Check SAP Notes for any known issues or patches related to mandate processing in your version of SAP.
  Support: If the issue persists after troubleshooting, consider reaching out to SAP support for assistance, providing them with the error message and any relevant logs or details.
  
  By following these steps, you should be able to identify and resolve the cause of the error message /PF1/MSG_BC704.