How To Fix /PF1/MSG_ASYC_POLLER015 - Item &1 updated in advanced payment engine database

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_ASYC_POLLER -

• Message number: 015

• Message text: Item &1 updated in advanced payment engine database

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_ASYC_POLLER015 - Item &1 updated in advanced payment engine database ?

  The SAP error message /PF1/MSG_ASYC_POLLER015 Item &1 updated in advanced payment engine database typically indicates that there is an issue related to the Advanced Payment Engine (APE) in SAP. This message is often associated with asynchronous processing, where the system is trying to update or process an item in the APE database.
  Cause:
  
  Asynchronous Processing: The error may occur due to issues in the asynchronous processing of payment items. This could be due to a timeout, a failure in the background job, or a problem with the data being processed.
  Database Locking: If another process is locking the database entry that the APE is trying to update, it can lead to this error.
  Configuration Issues: Incorrect configuration settings in the Advanced Payment Engine can also lead to this error.
  Data Integrity Issues: If the data being processed is inconsistent or corrupt, it may cause the APE to fail in updating the database.
  
  Solution:
  
  Check Background Jobs: Review the background jobs related to the Advanced Payment Engine. Look for any failed jobs or logs that might provide more context on the error.
  Database Locks: Use transaction codes like SM12 to check for any locks on the database entries that might be causing the issue. If you find locks, you may need to resolve them.
  Review Configuration: Ensure that the configuration settings for the Advanced Payment Engine are correct. This includes checking the settings in the relevant customizing transactions.
  Data Validation: Validate the data being processed to ensure there are no inconsistencies or corrupt entries. You may need to run data consistency checks.
  Consult Logs: Check the application logs (transaction SLG1) for any additional error messages or warnings that could provide more insight into the issue.
  SAP Notes: Search for relevant SAP Notes that might address this specific error message. SAP frequently releases notes that provide fixes or workarounds for known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (to check job logs), SM21 (system log), and SLG1 (application log).
  Documentation: Review the official SAP documentation for the Advanced Payment Engine to understand its architecture and common issues.
  Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with detailed logs and error messages for better troubleshooting.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution.