How To Fix /PF1/MSG_ASYC_POLLER002 - AM System is not available for this &1 and &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_ASYC_POLLER -

• Message number: 002

• Message text: AM System is not available for this &1 and &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_ASYC_POLLER002 - AM System is not available for this &1 and &2 ?

  The SAP error message /PF1/MSG_ASYC_POLLER002 AM System is not available for this &1 and &2 typically indicates that there is an issue with the availability of the Application Management (AM) system for the specified parameters. This error can occur in various contexts, often related to asynchronous processing or communication between systems.
  Causes:
  
  System Downtime: The AM system may be down for maintenance or experiencing technical issues.
  Network Issues: There could be network connectivity problems preventing communication with the AM system.
  Configuration Issues: Incorrect configuration settings in the SAP system or the AM system can lead to this error.
  Authorization Issues: The user or process may not have the necessary permissions to access the AM system.
  Load Balancing Issues: If the system is part of a load-balanced environment, the specific instance may not be available.
  
  Solutions:
  
  Check System Status: Verify if the AM system is up and running. You can check the system logs or contact your system administrator.
  Network Connectivity: Ensure that there are no network issues. You can test connectivity to the AM system using tools like ping or traceroute.
  Review Configuration: Check the configuration settings in both the SAP system and the AM system to ensure they are correct. This includes checking RFC destinations and connection settings.
  User Permissions: Ensure that the user or process has the necessary authorizations to access the AM system. You may need to consult with your security team.
  Load Balancer Configuration: If applicable, check the load balancer settings to ensure that requests are being routed correctly to available instances of the AM system.
  Retry the Operation: Sometimes, transient issues can cause this error. Retrying the operation after a short period may resolve the issue.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  System Logs: Review system logs (transaction SM21) for any additional error messages or warnings that may provide more context.
  Transaction Codes: Use transaction codes like SM37 (Job Monitoring) to check if there are any failed jobs related to the AM system.
  Support: If the issue persists, consider reaching out to SAP support for further assistance, providing them with detailed information about the error and the context in which it occurred.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the error message /PF1/MSG_ASYC_POLLER002.