How To Fix /PF1/FIORI_UI123 - Inconsistent customer exchange rate/currencies (Please recalculate)

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/FIORI_UI -

• Message number: 123

• Message text: Inconsistent customer exchange rate/currencies (Please recalculate)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/FIORI_UI123 - Inconsistent customer exchange rate/currencies (Please recalculate) ?

  The SAP error message /PF1/FIORI_UI123 Inconsistent customer exchange rate/currencies (Please recalculate) typically indicates that there is a discrepancy in the exchange rates or currency settings for a customer in the system. This can occur in various scenarios, such as when processing transactions involving foreign currencies or when there are changes in exchange rates that have not been updated in the system.
  Causes:
  
  Inconsistent Exchange Rates: The exchange rates for the currencies involved in the transaction may not be consistent or may not match the expected rates in the system.
  Currency Configuration Issues: There may be issues with the configuration of currencies in the customer master data or in the transaction data.
  Missing Exchange Rate Entries: The required exchange rate entries for the currencies involved may be missing in the system.
  Changes in Currency Settings: Recent changes to currency settings or exchange rates that have not been properly reflected in the relevant transactions.
  
  Solutions:
  
  
  Recalculate Exchange Rates: 
  
  Navigate to the relevant transaction or customer record and look for an option to recalculate or refresh the exchange rates. This may involve re-entering the transaction or using a specific function to update the rates.
  
  
  
  Check Customer Master Data:
  
  Review the customer master data to ensure that the currency settings are correct. Make sure that the currency used in the transaction matches the currency defined in the customer master.
  
  
  
  Update Exchange Rates:
  
  Go to the transaction for maintaining exchange rates (e.g., transaction code OB08) and ensure that the necessary exchange rates are defined and up to date.
  
  
  
  Review Configuration Settings:
  
  Check the configuration settings for currencies in the SAP system. This may involve reviewing the settings in the Financial Accounting (FI) module or the controlling (CO) module.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on handling exchange rate issues and the error message in question.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration or version.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OB08 (Maintain Exchange Rates), OBA1 (Maintain Automatic Clearing), and others that may be useful in troubleshooting currency-related issues.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide patches or additional guidance on resolving the issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the issue related to the error message /PF1/FIORI_UI123.