How To Fix /PF1/FIORI_UI036 - &1 payment items reserved for user &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/FIORI_UI -

• Message number: 036

• Message text: &1 payment items reserved for user &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/FIORI_UI036 - &1 payment items reserved for user &2 ?

  The SAP error message /PF1/FIORI_UI036 &1 payment items reserved for user &2 typically indicates that a user is trying to access payment items that are currently reserved for another user. This is a common scenario in systems where multiple users may be working on the same set of data, and it helps to prevent conflicts or data inconsistencies.
  Cause:
  
  User Locking Mechanism: The system has a locking mechanism to ensure that when one user is processing certain payment items, other users cannot access or modify those items simultaneously.
  Session Management: The payment items may have been reserved by another user in a previous session, and the system is enforcing this lock to maintain data integrity.
  
  Solution:
  
  Wait and Retry: If the user who has reserved the payment items is expected to finish soon, you can wait for them to complete their task and then try again.
  Check User Status: If you have access, check which user has reserved the payment items. You may need to communicate with that user to understand when they will be done.
  Release Lock: If the user who has reserved the items is no longer active (e.g., they have logged out or their session has timed out), an administrator may need to release the lock manually.
  Use Different Items: If possible, try to work on different payment items that are not reserved by another user.
  System Configuration: If this issue occurs frequently, it may be worth reviewing the system configuration and user roles to ensure that the locking mechanism is functioning as intended.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SM12 to view and manage locks in the system.
  User Communication: Establishing a protocol for users to communicate when they are working on shared items can help mitigate this issue.
  Documentation: Refer to SAP documentation or support for more detailed information on user locking mechanisms and best practices for managing concurrent access to shared resources.
  
  If the problem persists or if you need further assistance, consider reaching out to your SAP support team or consulting the SAP community for more specific guidance based on your system configuration and usage patterns.