How To Fix /PF1/FIORI_UI028 - Error reading payment items

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/FIORI_UI -

• Message number: 028

• Message text: Error reading payment items

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/FIORI_UI028 - Error reading payment items ?

  The SAP error message /PF1/FIORI_UI028 Error reading payment items typically occurs in the context of the SAP Fiori application, particularly when dealing with payment processing or financial transactions. This error indicates that the system encountered an issue while trying to read payment items, which could be due to various reasons.
  Possible Causes:
  
  Data Issues: There may be missing or inconsistent data in the payment items that the system is trying to read.
  Authorization Issues: The user may not have the necessary authorizations to access the payment items.
  System Configuration: Incorrect configuration settings in the SAP system could lead to this error.
  Technical Issues: There could be underlying technical issues, such as database connectivity problems or issues with the OData service that the Fiori app relies on.
  Performance Issues: If the system is under heavy load, it may fail to retrieve the necessary data in a timely manner.
  
  Solutions:
  
  Check Data Integrity: Verify that the payment items exist and that there are no inconsistencies in the data. You can do this by checking the relevant tables in the SAP backend.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the payment items. This can be checked in the user roles and authorizations.
  Configuration Review: Check the configuration settings related to the payment processing in the SAP system. Ensure that all necessary settings are correctly configured.
  OData Service Check: If the Fiori app relies on an OData service, ensure that the service is active and functioning correctly. You can test the service using the SAP Gateway Client.
  System Logs: Review the system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  Performance Monitoring: If performance is an issue, consider monitoring the system's performance and optimizing any slow queries or processes.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches or updates.
  Fiori App Documentation: Review the documentation for the specific Fiori app you are using to understand its requirements and dependencies.
  Community Forums: Consider searching or posting in SAP community forums for insights from other users who may have encountered the same issue.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis or technical team for further investigation.