How To Fix /PF1/FIORI_UI020 - Reroute transaction type failed

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/FIORI_UI -

• Message number: 020

• Message text: Reroute transaction type failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/FIORI_UI020 - Reroute transaction type failed ?

  The SAP error message /PF1/FIORI_UI020 Reroute transaction type failed typically occurs in the context of SAP Fiori applications when there is an issue with the routing of a transaction type. This can happen for various reasons, including configuration issues, missing authorizations, or problems with the underlying backend services.
  Causes:
  
  Configuration Issues: The Fiori launchpad or the specific application may not be configured correctly. This includes missing or incorrect entries in the Fiori configuration settings.
  Authorization Problems: The user may not have the necessary authorizations to access the transaction or the Fiori app.
  Backend Service Issues: The OData service or the backend transaction that the Fiori app is trying to call may not be active or properly configured.
  Network Issues: There may be network connectivity issues between the Fiori front-end server and the back-end server.
  Incorrect URL: The URL for the transaction may be incorrect or not properly defined in the Fiori launchpad.
  
  Solutions:
  
  
  Check Configuration:
  
  Verify the Fiori launchpad configuration and ensure that the transaction type is correctly defined.
  Check the Fiori app configuration in the SAP Fiori App Library to ensure that all necessary parameters are set correctly.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary roles and authorizations to access the Fiori app and the underlying transaction.
  Use transaction SU53 to check for authorization failures after attempting to access the app.
  
  
  
  Validate Backend Services:
  
  Check if the OData service is active in the SAP Gateway using transaction /IWFND/MAINT_SERVICE.
  Ensure that the service is properly registered and that the necessary backend transaction is available.
  
  
  
  Network Connectivity:
  
  Test the network connection between the Fiori front-end server and the back-end server.
  Check for any firewall or proxy settings that might be blocking the connection.
  
  
  
  Check URL and Routing:
  
  Verify the URL used to access the Fiori app and ensure it is correct.
  Check the routing configuration in the Fiori launchpad to ensure that it points to the correct backend service.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Fiori Launchpad Logs: Review the logs in the Fiori launchpad for more detailed error messages that can provide insights into the issue.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  If the issue persists after trying the above solutions, it may be beneficial to involve your SAP Basis or Fiori support team for further investigation.