How To Fix /PF1/FH_CONV_XML_IMP072 - Error in pacs.002S2 processing: item &1/&2/&3 not found in database

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/FH_CONV_XML_IMP -

• Message number: 072

• Message text: Error in pacs.002S2 processing: item &1/&2/&3 not found in database

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/FH_CONV_XML_IMP072 - Error in pacs.002S2 processing: item &1/&2/&3 not found in database ?

  The SAP error message /PF1/FH_CONV_XML_IMP072 Error in pacs.002S2 processing: item &1/&2/&3 not found in database typically occurs during the processing of a pacs.002 S2 message, which is part of the ISO 20022 payment messaging standard. This error indicates that a specific item (identified by the parameters &1, &2, &3) could not be found in the database during the processing of the payment message.
  Causes:
  
  Missing Data: The item referenced in the error message may not exist in the database. This could be due to data not being uploaded or processed correctly.
  Incorrect Configuration: There may be issues with the configuration of the payment processing system, leading to the inability to locate the required item.
  Data Integrity Issues: There could be inconsistencies or corruption in the database that prevent the system from finding the item.
  Timing Issues: The item may have been deleted or modified after the pacs.002 S2 message was generated but before it was processed.
  
  Solutions:
  
  Verify Data Existence: Check the database to ensure that the item with the specified identifiers exists. You can use transaction codes like SE16 or SE11 to query the relevant tables.
  Check Configuration: Review the configuration settings related to payment processing in SAP. Ensure that all necessary settings are correctly configured.
  Data Consistency Check: Run consistency checks on the database to identify and resolve any integrity issues. This may involve checking for orphaned records or inconsistencies in related tables.
  Review Logs: Check the application logs (transaction SLG1) for more detailed error messages or warnings that could provide additional context for the issue.
  Reprocess the Message: If the issue was temporary, you may try to reprocess the pacs.002 S2 message after ensuring that the required data is present.
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for any known issues or patches that may address the problem.
  
  Related Information:
  
  ISO 20022: Understand the structure and requirements of the pacs.002 S2 message, as well as the relevant fields that may be causing the issue.
  SAP Notes: Search for SAP Notes related to the error message or the pacs.002 S2 processing for any updates or fixes provided by SAP.
  Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with the error details and any relevant logs.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.