How To Fix /PF1/FH_CONV_XML_IMP060 - No request agent found for pacs.004 item &1/&2/&3

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/FH_CONV_XML_IMP -

• Message number: 060

• Message text: No request agent found for pacs.004 item &1/&2/&3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/FH_CONV_XML_IMP060 - No request agent found for pacs.004 item &1/&2/&3 ?

  The SAP error message /PF1/FH_CONV_XML_IMP060 No request agent found for pacs.004 item &1/&2/&3 typically occurs in the context of processing financial messages, particularly when dealing with ISO 20022 XML messages (like pacs.004, which is used for payment status reports).
  Cause:
  This error indicates that the system is unable to find a request agent for the specified pacs.004 item. The placeholders &1, &2, and &3 usually represent specific identifiers related to the transaction or message being processed. The absence of a request agent can be due to several reasons:
  
  Configuration Issues: The request agent may not be properly configured in the system.
  Missing Data: The necessary data for the request agent might be missing or incorrectly entered.
  Integration Issues: There could be issues with the integration between different systems or components that handle the pacs.004 messages.
  Message Processing Errors: The message itself may have errors or inconsistencies that prevent it from being processed correctly.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Configuration:
  
  Ensure that the request agent is correctly configured in the SAP system. This includes checking the settings in the relevant transaction codes (e.g., OBPM1, OBPM2 for payment processing).
  Verify that the request agent is active and properly linked to the relevant payment processing configuration.
  
  
  
  Validate Data:
  
  Review the pacs.004 message for any missing or incorrect data that could be causing the issue.
  Ensure that all required fields are populated correctly.
  
  
  
  Review Logs:
  
  Check the application logs (transaction SLG1) for more detailed error messages or warnings that could provide additional context about the issue.
  
  
  
  Integration Checks:
  
  If the system is integrated with other systems (e.g., external banking systems), ensure that the integration points are functioning correctly and that there are no connectivity issues.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific error message for any additional troubleshooting steps or patches that may be available.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant logs.
  
  
  
  Related Information:
  
  ISO 20022: Understand the structure and requirements of ISO 20022 messages, particularly pacs.004, to ensure compliance and correct processing.
  SAP Financial Services: Familiarize yourself with the SAP Financial Services module, as it often deals with payment processing and related messages.
  Transaction Codes: Be aware of relevant transaction codes for monitoring and configuring payment processing in SAP.
  
  By following these steps, you should be able to identify and resolve the issue related to the error message /PF1/FH_CONV_XML_IMP060.