How To Fix /PF1/BNK_CON_MSG011 - Payment order &1 &2 &3 was rejected

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/BNK_CON_MSG -

• Message number: 011

• Message text: Payment order &1 &2 &3 was rejected

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/BNK_CON_MSG011 - Payment order &1 &2 &3 was rejected ?

  The SAP error message /PF1/BNK_CON_MSG011 indicates that a payment order has been rejected. This message typically arises in the context of the Bank Communication Management (BCM) module or the Financial Accounting (FI) module when processing payment orders. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Incorrect Payment Details: The payment order may contain incorrect or incomplete information, such as invalid bank account numbers, incorrect payment amounts, or missing mandatory fields.
  Bank Configuration Issues: There may be issues with the configuration of the bank master data or payment methods in the system.
  Insufficient Funds: The account from which the payment is being made may not have sufficient funds to cover the payment.
  Payment Block: The payment order may be blocked due to various reasons, such as credit limits or payment blocks set in the vendor master data.
  Technical Issues: There could be technical issues with the payment processing system or communication with the bank.
  
  Solutions:
  
  Review Payment Order Details: Check the payment order for any discrepancies or missing information. Ensure that all required fields are filled out correctly.
  Check Bank Master Data: Verify that the bank master data is correctly configured, including bank accounts, payment methods, and any relevant settings.
  Verify Account Balance: Ensure that there are sufficient funds in the account from which the payment is being made.
  Check for Payment Blocks: Review the vendor master data and payment settings to see if there are any blocks that would prevent the payment from being processed.
  Consult Logs and Error Messages: Look at the application logs or error messages for more detailed information about why the payment was rejected. This can provide insights into specific issues that need to be addressed.
  Contact Your Bank: If the issue persists, it may be necessary to contact your bank to understand if there are any issues on their end that could be causing the rejection.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like F110 (Automatic Payment Transactions) or FBZP (Maintain Payment Program) to review and manage payment processing.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional context or solutions for specific scenarios.
  Documentation: Refer to the SAP Help Portal for documentation on Bank Communication Management and payment processing to understand the configuration and requirements better.
  
  By following these steps, you should be able to identify the cause of the rejection and take appropriate action to resolve the issue.