How To Fix PF021 - Value missing for CUA information buffer

SAP Error Message - Details

• Message type: E = Error

• Message class: PF - System parametrization messages in Computing Ctr Mgmt System

• Message number: 021

• Message text: Value missing for CUA information buffer

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PF021 - Value missing for CUA information buffer ?

  The SAP error message PF021, which states "Value missing for CUA information buffer," typically occurs in the context of Central User Administration (CUA) in SAP systems. This error indicates that there is a missing or incomplete configuration related to user management across multiple SAP systems.
  Cause:
  
  Incomplete CUA Configuration: The CUA setup may not be fully configured, leading to missing values in the CUA information buffer.
  User Master Record Issues: There may be issues with the user master records in the child systems that are not properly synchronized with the central system.
  Authorization Issues: The user executing the transaction may not have the necessary authorizations to access or modify the CUA settings.
  Technical Issues: There could be technical problems such as network issues, system inconsistencies, or database errors affecting the CUA functionality.
  
  Solution:
  
  
  Check CUA Configuration:
  
  Ensure that the CUA is properly configured in the central system. This includes verifying the settings in transaction SCUA (CUA Administration).
  Make sure that all child systems are correctly defined and connected to the central system.
  
  
  
  Review User Master Records:
  
  Check the user master records in the child systems for completeness. Ensure that all required fields are filled out correctly.
  Use transaction SU01 to review and edit user details if necessary.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to perform actions related to CUA. This may involve checking roles and profiles assigned to the user.
  
  
  
  System Logs and Traces:
  
  Check system logs (transaction SM21) and short dumps (transaction ST22) for any related errors that could provide more context on the issue.
  Use transaction SLG1 to check application logs for any relevant messages.
  
  
  
  Synchronization:
  
  Ensure that the synchronization between the central and child systems is functioning correctly. You can use transaction SCUL to monitor and manage the synchronization process.
  
  
  
  Technical Support:
  
  If the issue persists, consider reaching out to SAP support for further assistance. They may provide patches or additional troubleshooting steps.
  
  
  
  Related Information:
  
  CUA Documentation: Review SAP documentation on Central User Administration for detailed configuration steps and best practices.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to the PF021 error.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify and resolve the PF021 error in your SAP system.