How To Fix PERFTRAC214 - Collect "Additional Statistics Data" from the specified destinations

SAP Error Message - Details

• Message type: E = Error

• Message class: PERFTRAC - Messages on Global Performance Analysis

• Message number: 214

• Message text: Collect "Additional Statistics Data" from the specified destinations

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message PERFTRAC214 - Collect "Additional Statistics Data" from the specified destinations ?

  The SAP error message PERFTRAC214 typically relates to performance tracing and monitoring within the SAP system. This error indicates that the system is unable to collect additional statistics data from the specified destinations, which can hinder performance analysis and troubleshooting.
  Cause:
  
  Configuration Issues: The destinations from which the data is being collected may not be properly configured. This could include incorrect settings in the performance trace configuration.
  Network Issues: There may be network connectivity problems preventing the SAP system from reaching the specified destinations.
  Authorization Problems: The user or system may lack the necessary authorizations to access the data from the specified destinations.
  Destination Unavailability: The specified destinations may be down or not responding, leading to the inability to collect data.
  Performance Trace Settings: The performance trace settings may not be correctly set up to collect the required data.
  
  Solution:
  
  Check Configuration: Verify the configuration settings for the performance trace. Ensure that the destinations are correctly defined and reachable.
  Network Connectivity: Test the network connection to the specified destinations. Use tools like ping or traceroute to check connectivity.
  Review Authorizations: Ensure that the user or system has the necessary authorizations to access the data from the specified destinations. This may involve checking roles and permissions in the SAP system.
  Check Destination Status: Verify the status of the specified destinations. If they are down, work with your IT team to bring them back online.
  Adjust Performance Trace Settings: Review and adjust the performance trace settings to ensure they are set up to collect the required data. This may involve consulting SAP documentation or support for specific configuration steps.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to performance tracing and the specific error message for any patches or updates that may address the issue.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Documentation: Refer to the official SAP documentation for performance tracing to understand the configuration and troubleshooting steps in detail.
  Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the steps you have already taken.
  
  By following these steps, you should be able to diagnose and resolve the PERFTRAC214 error in your SAP system.