How To Fix PERFTRAC174 - Cannot determine any texts for the DSR service types

SAP Error Message - Details

• Message type: E = Error

• Message class: PERFTRAC - Messages on Global Performance Analysis

• Message number: 174

• Message text: Cannot determine any texts for the DSR service types

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message PERFTRAC174 - Cannot determine any texts for the DSR service types ?

  The SAP error message PERFTRAC174 indicates that the system is unable to find any texts for the DSR (Dynamic Service Request) service types. This can occur in various scenarios, particularly when dealing with performance tracking or service management in SAP.
  Cause:
  
  Missing Texts: The primary cause of this error is that the texts for the specified DSR service types are not maintained in the system. This could be due to configuration issues or missing entries in the relevant tables.
  Incorrect Configuration: The service types may not be properly configured in the system, leading to the inability to retrieve the necessary texts.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the texts related to the DSR service types.
  Data Inconsistency: There may be inconsistencies in the data that prevent the system from fetching the required texts.
  
  Solution:
  
  
  Check Text Maintenance:
  
  Go to the relevant transaction (e.g., SE11 for Data Dictionary) and check the tables related to DSR service types to ensure that the texts are maintained.
  You may need to maintain the texts using transaction codes like SE63 (Translation) or SE11 (Data Dictionary) to add the missing entries.
  
  
  
  Review Configuration:
  
  Verify the configuration settings for DSR service types in the relevant customizing transactions (e.g., SPRO).
  Ensure that all necessary service types are defined and that their texts are properly assigned.
  
  
  
  Authorization Check:
  
  Ensure that the user encountering the error has the necessary authorizations to view and maintain the texts for DSR service types.
  You may need to consult with your SAP security team to verify and adjust the user roles if necessary.
  
  
  
  Data Consistency Check:
  
  Run consistency checks or reports that can help identify any inconsistencies in the data related to DSR service types.
  If inconsistencies are found, you may need to correct them manually or through a data correction program.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11 (Data Dictionary), SE63 (Translation), and SPRO (Customizing).
  Documentation: Review SAP documentation related to DSR service types and performance tracking to understand the expected configuration and data requirements.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  If the issue persists after following these steps, it may be beneficial to reach out to SAP support for further assistance.