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Message type: E = Error
Message class: PERFTRAC - Messages on Global Performance Analysis
Message number: 169
Message text: No agent found from central monitoring system &
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PERFTRAC169
- No agent found from central monitoring system & ?The SAP error message PERFTRAC169 indicates that the central monitoring system (such as SAP Solution Manager) is unable to find an agent that is supposed to be reporting performance data. This can occur in various scenarios, particularly when monitoring systems or components in an SAP landscape.
Causes:
- Agent Not Installed: The required monitoring agent (like SAP Host Agent or other specific agents) may not be installed on the monitored system.
- Agent Not Running: The agent might be installed but not running or has crashed.
- Network Issues: There could be network connectivity issues between the central monitoring system and the monitored system.
- Configuration Issues: The configuration settings in the central monitoring system or the monitored system may be incorrect, preventing proper communication.
- Authorization Issues: The user or service account used for monitoring may not have the necessary permissions to access the monitored system.
- Version Compatibility: There may be compatibility issues between the versions of the central monitoring system and the agents.
Solutions:
Check Agent Installation:
- Ensure that the required monitoring agent is installed on the target system. If not, install the appropriate agent.
Start/Restart the Agent:
- If the agent is installed but not running, start or restart the agent service. You can check the status of the agent using the command line or the relevant management console.
Verify Network Connectivity:
- Check the network connection between the central monitoring system and the monitored system. Ensure that firewalls or network policies are not blocking the communication.
Review Configuration Settings:
- Verify the configuration settings in both the central monitoring system and the monitored system. Ensure that the agent is correctly configured to communicate with the central system.
Check User Authorizations:
- Ensure that the user or service account used for monitoring has the necessary authorizations to access the monitored system.
Update Software:
- Ensure that both the central monitoring system and the agents are running compatible versions. If necessary, update the software to the latest versions.
Consult Logs:
- Check the logs of the monitoring agent and the central monitoring system for any additional error messages or warnings that could provide more context about the issue.
Related Information:
By following these steps, you should be able to diagnose and resolve the PERFTRAC169 error effectively.
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