How To Fix PERFTRAC169 - No agent found from central monitoring system &


SAP Error Message - Details

  • Message type: E = Error

  • Message class: PERFTRAC - Messages on Global Performance Analysis

  • Message number: 169

  • Message text: No agent found from central monitoring system &

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message PERFTRAC169 - No agent found from central monitoring system & ?

    The SAP error message PERFTRAC169 indicates that the central monitoring system (such as SAP Solution Manager) is unable to find an agent that is supposed to be reporting performance data. This can occur in various scenarios, particularly when monitoring systems or components in an SAP landscape.

    Causes:

    1. Agent Not Installed: The required monitoring agent (like SAP Host Agent or other specific agents) may not be installed on the monitored system.
    2. Agent Not Running: The agent might be installed but not running or has crashed.
    3. Network Issues: There could be network connectivity issues between the central monitoring system and the monitored system.
    4. Configuration Issues: The configuration settings in the central monitoring system or the monitored system may be incorrect, preventing proper communication.
    5. Authorization Issues: The user or service account used for monitoring may not have the necessary permissions to access the monitored system.
    6. Version Compatibility: There may be compatibility issues between the versions of the central monitoring system and the agents.

    Solutions:

    1. Check Agent Installation:

      • Ensure that the required monitoring agent is installed on the target system. If not, install the appropriate agent.
    2. Start/Restart the Agent:

      • If the agent is installed but not running, start or restart the agent service. You can check the status of the agent using the command line or the relevant management console.
    3. Verify Network Connectivity:

      • Check the network connection between the central monitoring system and the monitored system. Ensure that firewalls or network policies are not blocking the communication.
    4. Review Configuration Settings:

      • Verify the configuration settings in both the central monitoring system and the monitored system. Ensure that the agent is correctly configured to communicate with the central system.
    5. Check User Authorizations:

      • Ensure that the user or service account used for monitoring has the necessary authorizations to access the monitored system.
    6. Update Software:

      • Ensure that both the central monitoring system and the agents are running compatible versions. If necessary, update the software to the latest versions.
    7. Consult Logs:

      • Check the logs of the monitoring agent and the central monitoring system for any additional error messages or warnings that could provide more context about the issue.

    Related Information:

    • SAP Notes: Check SAP Notes related to the specific error message for any known issues or patches.
    • Documentation: Refer to the official SAP documentation for the specific monitoring solution you are using (e.g., SAP Solution Manager) for detailed setup and troubleshooting steps.
    • Community Forums: Engage with SAP community forums or support channels for additional insights and assistance from other users who may have encountered similar issues.

    By following these steps, you should be able to diagnose and resolve the PERFTRAC169 error effectively.

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