How To Fix PERFTRAC064 - Error when calling query & (user group &)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: PERFTRAC - Messages on Global Performance Analysis

  • Message number: 064

  • Message text: Error when calling query & (user group &)

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message PERFTRAC064 - Error when calling query & (user group &) ?

    The SAP error message PERFTRAC064 typically indicates an issue related to performance tracking or query execution in the SAP system. This error occurs when there is a problem with the query being executed, often related to user group permissions or the configuration of the query itself.

    Cause:

    1. User Group Permissions: The user group specified in the query may not have the necessary permissions to execute the query or access the data.
    2. Query Configuration: There may be an issue with how the query is configured, such as missing fields, incorrect filters, or other settings that prevent it from executing properly.
    3. Data Issues: There could be issues with the underlying data that the query is trying to access, such as missing or corrupted data.
    4. System Performance: If the system is under heavy load or if there are performance issues, it may lead to errors when executing queries.

    Solution:

    1. Check User Group Permissions:

      • Verify that the user group specified in the error message has the necessary authorizations to execute the query.
      • Ensure that the user has the appropriate roles assigned that allow access to the data being queried.
    2. Review Query Configuration:

      • Open the query in the SAP Query Designer or relevant tool and check for any configuration issues.
      • Ensure that all required fields are included and that filters are set correctly.
    3. Data Validation:

      • Check the underlying data for any inconsistencies or issues that may be causing the query to fail.
      • Run data consistency checks if available.
    4. System Performance:

      • Monitor system performance and check for any bottlenecks that may be affecting query execution.
      • If the system is under heavy load, consider scheduling the query to run during off-peak hours.
    5. Consult Documentation:

      • Refer to SAP documentation or support notes related to the specific error message for additional troubleshooting steps or known issues.
    6. Contact SAP Support:

      • If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.

    Related Information:

    • Transaction Codes: You may want to use transaction codes like SQ01 (SAP Query) or SQ02 (InfoSet) to manage queries and user groups.
    • Authorization Objects: Check relevant authorization objects that may be affecting access to the query or data.
    • SAP Notes: Search for SAP Notes related to the error message for any patches or updates that may resolve the issue.

    By following these steps, you should be able to identify and resolve the cause of the PERFTRAC064 error in your SAP system.

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