How To Fix PEP070 - An error occurred during mail processing.

SAP Error Message - Details

• Message type: E = Error

• Message class: PEP - Schedule Manager: Messages

• Message number: 070

• Message text: An error occurred during mail processing.

What causes this issue?

There is probably a program error.

How to fix this error?

Inform the SAP hotline.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PEP070 - An error occurred during mail processing. ?

  The SAP error message PEP070, which states "An error occurred during mail processing," typically indicates an issue with the email functionality within the SAP system. This error can arise from various causes, and understanding these can help in troubleshooting and resolving the issue.
  Possible Causes:
  
  
  Configuration Issues: Incorrect settings in the SAPconnect configuration can lead to mail processing errors. This includes SMTP server settings, port numbers, or authentication issues.
  
  
  Network Issues: Problems with the network connection to the SMTP server can prevent emails from being sent or received.
  
  
  Authorization Issues: The user or the system may lack the necessary authorizations to send emails.
  
  
  Mail Server Issues: The external mail server may be down, misconfigured, or rejecting the emails for some reason (e.g., spam filters).
  
  
  SAP System Errors: There may be internal errors within the SAP system that are causing the mail processing to fail.
  
  
  Email Format Issues: The content or format of the email being sent may not comply with the requirements of the mail server.
  
  
  Solutions:
  
  
  Check SAPconnect Configuration:
  
  Go to transaction code SCOT and verify the settings for the SMTP node.
  Ensure that the SMTP server address, port, and authentication details are correct.
  
  
  
  Test Connectivity:
  
  Use transaction code SOST to check the status of sent emails and see if there are any errors logged.
  Test the connection to the SMTP server using tools like telnet to ensure that the server is reachable.
  
  
  
  Review Authorizations:
  
  Ensure that the user or the system has the necessary authorizations to send emails. Check roles and profiles assigned to the user.
  
  
  
  Check Mail Server Logs:
  
  If you have access to the mail server logs, review them for any errors or messages that could indicate why the emails are not being processed.
  
  
  
  Review Email Content:
  
  Check the content of the email being sent for any formatting issues or invalid characters that might cause the mail server to reject it.
  
  
  
  SAP Notes and Support:
  
  Search for relevant SAP Notes in the SAP Support Portal that might address known issues related to PEP070.
  If the issue persists, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SCOT: SAPconnect Administration
  SOST: Send Requests Overview
  SICF: Maintain Services (to check if the necessary services are active)
  
  
  
  SAP Notes: Regularly check for updates or patches that may address bugs related to email processing.
  
  
  Documentation: Review SAP documentation on SAPconnect for detailed configuration and troubleshooting steps.
  
  
  By following these steps, you should be able to identify and resolve the issue causing the PEP070 error in your SAP system.