How To Fix PE777 - Error reading personnel number &2 from infotype &1

SAP Error Message - Details

• Message type: E = Error

• Message class: PE - Shift Planning: Messages

• Message number: 777

• Message text: Error reading personnel number &2 from infotype &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PE777 - Error reading personnel number &2 from infotype &1 ?

  The SAP error message PE777, which states "Error reading personnel number &2 from infotype &1," typically occurs in the Human Capital Management (HCM) module when the system is unable to retrieve data for a specific personnel number from a specified infotype. This can happen for various reasons, and understanding the cause is essential for troubleshooting.
  Causes:
  
  Personnel Number Does Not Exist: The personnel number specified in the error message may not exist in the system.
  Infotype Not Maintained: The infotype specified may not have been maintained for the personnel number in question.
  Authorization Issues: The user may not have the necessary authorizations to access the data for the specified personnel number or infotype.
  Data Consistency Issues: There may be inconsistencies or corruption in the database that prevent the system from reading the data.
  Incorrect Configuration: There may be configuration issues in the system that affect how infotypes are accessed or displayed.
  
  Solutions:
  
  Verify Personnel Number: Check if the personnel number exists in the system. You can do this by using transaction code PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data).
  Check Infotype Data: Ensure that the infotype specified in the error message has been maintained for the personnel number. You can check this in the same transactions (PA20 or PA30).
  Review Authorizations: Ensure that the user has the necessary authorizations to access the personnel data. This may involve checking roles and authorizations in transaction code PFCG.
  Data Consistency Check: Run consistency checks on the HR data to identify and resolve any inconsistencies. This can be done using transaction code PA03 (Maintain HR Master Data) or other relevant tools.
  Consult with Basis Team: If the issue persists, it may be necessary to consult with the SAP Basis team to check for any database issues or to perform a system check.
  Check Configuration: Review the configuration settings related to the infotype and personnel administration to ensure everything is set up correctly.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20, PA30, PA03, and PFCG for managing HR data and authorizations.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address known issues related to this error message.
  Documentation: Review SAP documentation related to infotypes and personnel administration for additional context and troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the PE777 error and implement a solution to resolve it.