How To Fix PCNTPM020 - Amount is reset

SAP Error Message - Details

• Message type: E = Error

• Message class: PCNTPM - Message class of total payment management

• Message number: 020

• Message text: Amount is reset

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PCNTPM020 - Amount is reset ?

  The SAP error message PCNTPM020: "Amount is reset" typically occurs in the context of the SAP Controlling (CO) module, particularly when dealing with internal orders, cost centers, or project systems. This error indicates that the system has reset the amount for a particular transaction or entry, which can happen for various reasons.
  Causes:
  
  Incorrect Configuration: The configuration settings for the controlling area, internal orders, or cost centers may not be set up correctly.
  Data Inconsistencies: There may be inconsistencies in the data being processed, such as missing or incorrect master data.
  Posting Period Issues: The posting period may be closed, preventing further postings or adjustments.
  Budget Availability Control: If budget availability control is active, the system may reset amounts if the budget is exceeded or if there are issues with budget allocation.
  Manual Adjustments: Users may have manually adjusted amounts in a way that conflicts with existing entries or rules.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for the controlling area, internal orders, and cost centers to ensure they are set up correctly.
  Data Validation: Validate the master data and transactional data for inconsistencies. Ensure that all required fields are filled and that the data is accurate.
  Posting Period: Check the status of the posting period. If it is closed, you may need to open it again or make adjustments in an open period.
  Budget Control: If budget availability control is in place, review the budget allocations and ensure that they are sufficient for the transactions being processed.
  Review User Actions: Investigate any manual adjustments made by users that could have led to the reset of amounts. Ensure that all users are following the correct procedures.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as KOB1 (Order Line Items), KSB1 (Cost Centers: Actual Line Items), and CJI3 (Project Actual Line Items) to analyze the data related to the error.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  User Documentation: Refer to SAP user documentation or training materials for guidance on proper procedures and configurations related to internal orders and cost accounting.
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in the Controlling module for further assistance.