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Message type: E = Error
Message class: PCA_SECURITY - Messages for Sensitive Card Data
Message number: 711
Message text: No entries for the specified criteria found in the archive info system
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PCA_SECURITY711
- No entries for the specified criteria found in the archive info system ?The SAP error message PCA_SECURITY711, which states "No entries for the specified criteria found in the archive info system," typically occurs when a user attempts to access archived data in the Archive Information System (AIS) but no entries match the specified criteria. This can happen for several reasons:
Causes:
- No Archived Data: The most straightforward reason is that there are no archived entries that meet the criteria specified in the query.
- Incorrect Selection Criteria: The selection criteria (such as date range, document type, etc.) may be too restrictive or incorrectly specified, leading to no results being found.
- Archiving Process Not Completed: The archiving process may not have been executed properly, or the data may not have been archived yet.
- Authorization Issues: The user may not have the necessary authorizations to view the archived data.
- Data Deletion: The data may have been deleted from the archive, either intentionally or due to a retention policy.
Solutions:
- Check Archive Status: Verify that the archiving process has been completed successfully and that there are indeed archived entries available in the system.
- Review Selection Criteria: Reassess the selection criteria used in the query. Try broadening the criteria to see if any entries can be found.
- Check Authorization: Ensure that the user has the necessary authorizations to access the archived data. This may involve checking roles and permissions in the SAP system.
- Consult Archive Management: If you suspect that the data should be there but isn't, consult with the team responsible for data archiving to ensure that the data was archived correctly.
- Use Archive Information System (AIS): Navigate through the Archive Information System to see if you can find any entries manually, which can help confirm whether the issue is with the query or the data itself.
Related Information:
If the problem persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.
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