How To Fix PCA_GENERAL401 - The payment card is being maintained by &2 at present

SAP Error Message - Details

• Message type: E = Error

• Message class: PCA_GENERAL - General Messages for Payment Card Master

• Message number: 401

• Message text: The payment card is being maintained by &2 at present

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PCA_GENERAL401 - The payment card is being maintained by &2 at present ?

  The SAP error message PCA_GENERAL401 indicates that a payment card is currently being maintained by another user or process. This typically occurs in scenarios where multiple users are trying to access or modify the same payment card information simultaneously, leading to a lock on the record.
  Cause:
  
  Concurrent Access: Another user is currently editing the payment card details.
  Session Lock: The system may have a session lock on the payment card due to a previous transaction that has not been completed or released.
  Background Jobs: A background job might be processing the payment card, preventing other users from accessing it.
  
  Solution:
  
  Wait and Retry: If another user is editing the payment card, wait for them to finish and then try again.
  Check User Sessions: Use transaction codes like SM12 to check for any active locks on the payment card. If you find a lock that should not be there, you may need to contact the user or administrator to resolve it.
  Log Off and Log Back In: Sometimes, simply logging off and back into the system can clear session locks.
  Contact Support: If the issue persists, it may be necessary to contact your SAP support team for further investigation. They can check for any underlying issues or system errors that may be causing the lock.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SM12 (to view and manage locks) and SM21 (to check system logs) for troubleshooting.
  User Communication: If you are in a multi-user environment, communicate with your team to ensure that no one else is working on the same payment card at the same time.
  Documentation: Refer to SAP documentation or support notes related to payment card processing for additional insights and best practices.
  
  By following these steps, you should be able to resolve the PCA_GENERAL401 error and continue with your payment card maintenance tasks.