How To Fix PCA_GENERAL202 - Old and new payment card masters are active

SAP Error Message - Details

• Message type: E = Error

• Message class: PCA_GENERAL - General Messages for Payment Card Master

• Message number: 202

• Message text: Old and new payment card masters are active

What causes this issue?

The applications CARD and PACA are active in the control of the payment
card master.

System Response

Currently only one of the two applications may be used.

How to fix this error?

Via the control of the payment card master, deactivate the application
that you do not want to use.
The application PACA represents the new payment cards, and the
application CARD represents the present payment cards.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PCA_GENERAL202 - Old and new payment card masters are active ?

  The SAP error message PCA_GENERAL202 indicates that there are both old and new payment card master records active in the system. This situation typically arises when there are multiple payment card master records for the same card, which can lead to confusion and errors in processing transactions.
  Cause:
  
  Duplicate Payment Card Records: The error occurs when both the old and new versions of a payment card master record are active in the system. This can happen during a migration process or when a card is updated but the old record is not properly deactivated.
  Data Inconsistency: There may be inconsistencies in the data where the system is unable to determine which payment card record should be used for processing.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Identify Active Payment Card Records:
  
  Use transaction codes like FPP1 (for payment card master data) to view the active payment card records.
  Check for both the old and new records associated with the same payment card.
  
  
  
  Deactivate the Old Payment Card Record:
  
  If the old payment card record is no longer needed, you can deactivate it. This is typically done by changing the status of the old record to inactive.
  Ensure that the new payment card record is correctly set up and active.
  
  
  
  Data Cleanup:
  
  If there are multiple records that should not exist, consider cleaning up the data to ensure that only the necessary records are active.
  This may involve consulting with your finance or data management team to ensure compliance with business processes.
  
  
  
  Testing:
  
  After making changes, test the payment processing to ensure that the error no longer occurs and that transactions can be processed without issues.
  
  
  
  Documentation:
  
  Document the changes made to the payment card records for future reference and to maintain a clear audit trail.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific guidance or patches related to this error message. SAP frequently updates its knowledge base with solutions for common issues.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FPP1, FPP2, and FPP3 for managing payment card master data.
  User Roles: Ensure that users have the appropriate roles and permissions to manage payment card records, as this can affect their ability to deactivate or modify records.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP directly for further assistance.