How To Fix PCA_GENERAL102 - Payment card already exists


SAP Error Message - Details

  • Message type: E = Error

  • Message class: PCA_GENERAL - General Messages for Payment Card Master

  • Message number: 102

  • Message text: Payment card already exists

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message PCA_GENERAL102 - Payment card already exists ?

    The SAP error message PCA_GENERAL102: Payment card already exists typically occurs when you are trying to add a payment card to a customer or vendor account, but the card information you are attempting to enter already exists in the system. This can happen in various scenarios, such as when you are trying to register a new payment card for a customer who already has that card on file.

    Cause:

    1. Duplicate Entry: The most common cause is that the payment card details (like card number) you are trying to enter are already associated with the customer or vendor account.
    2. Data Entry Error: There may be a mistake in the data entry process, leading to the perception that the card is new when it is not.
    3. System Configuration: In some cases, the system may be configured to prevent duplicate payment card entries for security and data integrity reasons.

    Solution:

    1. Check Existing Payment Cards: Before adding a new payment card, check the existing payment cards associated with the customer or vendor account. You can do this by navigating to the relevant section in the SAP system where payment card information is stored.
    2. Use Existing Card: If the card already exists, consider using the existing card for transactions instead of trying to add it again.
    3. Update Existing Card: If you need to update the card information (e.g., expiration date), look for an option to edit the existing card rather than adding a new one.
    4. Contact Support: If you believe this message is appearing in error, or if you need further assistance, consider reaching out to your SAP support team or system administrator for help.

    Related Information:

    • SAP Documentation: Refer to the official SAP documentation for more details on managing payment cards and handling errors.
    • Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that pertain to customer/vendor management and payment card processing.
    • User Roles and Permissions: Ensure that you have the necessary permissions to add or modify payment card information in the system.

    By following these steps, you should be able to resolve the PCA_GENERAL102 error and manage payment card information effectively in SAP.

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