How To Fix PC004 - Error number & in SAP GUI in graphics call or file transfer

SAP Error Message - Details

• Message type: E = Error

• Message class: PC - Graphics interface messages

• Message number: 004

• Message text: Error number & in SAP GUI in graphics call or file transfer

What causes this issue?

An error has been found in the SAPGUI (list of frequent errors)
01 : Operating system error message
02 : No storage available for starting further programs
03 : General error in the program started.
11 : "invalid Child ID"
12 : "duplicate Child ID"

System Response

As this error has not been masked in the calling program, the
transaction is terminated.

How to fix this error?

If you are of the opinion that it is necessary to notify SAP of the
error, please include the error number, the operating system being used
for your frontend (Unix, Windows, etc.) as well as the version number of
your SAPGUI installation in the description of your problem.
Notes on specific errors:
11 : As a result of a program error in the application, a program at the
frontend, that should be supplied with data, has not been started or
already ended. The error must be eliminated in the application.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

12 : As a result of a program error in the application, a graphics
program is to be started with an ID that has already been allocated to a
previously started program. The error must be eliminated in the
application.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PC004 - Error number & in SAP GUI in graphics call or file transfer ?

  The SAP error message PC004 typically indicates an issue related to graphics calls or file transfers in the SAP GUI. This error can occur due to various reasons, and understanding the cause is essential for finding an appropriate solution. Here’s a breakdown of the potential causes, solutions, and related information:
  Causes of PC004 Error
  
  Network Issues: Problems with the network connection can lead to interruptions in data transfer, resulting in this error.
  SAP GUI Configuration: Incorrect settings in the SAP GUI can cause issues with graphics rendering or file transfers.
  Insufficient Authorizations: Lack of necessary permissions to access certain files or graphics can trigger this error.
  File Path Issues: If the file path specified for a transfer is incorrect or inaccessible, it can lead to this error.
  Graphics Driver Issues: Outdated or incompatible graphics drivers on the client machine can cause rendering issues.
  SAP System Configuration: Misconfigurations in the SAP system settings related to graphics or file handling can also lead to this error.
  
  Solutions
  
  
  Check Network Connection: Ensure that your network connection is stable and that there are no interruptions. You can try reconnecting to the network or using a different network if possible.
  
  
  Review SAP GUI Settings: 
  
  Go to the SAP GUI options and check the settings related to graphics and file transfers.
  Ensure that the settings are correctly configured for your environment.
  
  
  
  Verify Authorizations: 
  
  Check if you have the necessary authorizations to perform the action that triggered the error.
  Contact your SAP administrator to ensure that your user profile has the required permissions.
  
  
  
  Check File Paths: 
  
  Ensure that the file paths you are using for transfers are correct and that the files are accessible.
  If you are trying to upload or download files, make sure the target directory exists and is writable.
  
  
  
  Update Graphics Drivers: 
  
  Ensure that your graphics drivers are up to date. Visit the manufacturer’s website to download the latest drivers for your graphics card.
  
  
  
  Consult SAP Notes: 
  
  Check the SAP Support Portal for any relevant SAP Notes that might address this specific error. There may be patches or updates available that resolve the issue.
  
  
  
  Contact SAP Support: 
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with the error details and any relevant logs.
  
  
  
  Related Information
  
  SAP Notes: Always check for SAP Notes related to the specific error code. SAP frequently updates their knowledge base with solutions for common issues.
  System Logs: Review system logs (transaction SM21) for any additional error messages or warnings that could provide more context about the issue.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as ST22 (dump analysis) and SM37 (job monitoring).
  
  By following these steps, you should be able to diagnose and resolve the PC004 error in SAP GUI.