How To Fix PAOC_TIM_SE_PROXY027 - External key for On-Call Duty not found

SAP Error Message - Details

• Message type: E = Error

• Message class: PAOC_TIM_SE_PROXY -

• Message number: 027

• Message text: External key for On-Call Duty not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message PAOC_TIM_SE_PROXY027 - External key for On-Call Duty not found ?

  The SAP error message PAOC_TIM_SE_PROXY027, which states "External key for On-Call Duty not found," typically occurs in the context of SAP Time Management, particularly when dealing with on-call duty assignments. This error indicates that the system is unable to find a corresponding external key for the on-call duty record you are trying to process.
  Causes:
  
  Missing Configuration: The external key for the on-call duty may not be properly configured in the system.
  Data Inconsistency: There may be inconsistencies in the data, such as missing entries in the relevant tables that link the on-call duty to the external key.
  Incorrect Input: The input data provided for the on-call duty may be incorrect or incomplete, leading to the system's inability to find the corresponding external key.
  Integration Issues: If the on-call duty data is being pulled from an external system, there may be issues with the integration or data transfer.
  
  Solutions:
  
  Check Configuration: Verify that the on-call duty configuration is correctly set up in the system. This includes checking the relevant customizing settings in SAP.
  Validate Data: Ensure that the data related to on-call duties is complete and consistent. Check the relevant tables (e.g., PAOC_TIM_SE_PROXY) for missing or incorrect entries.
  Review Input Data: Double-check the input data you are using to ensure that it matches the expected format and values for the external key.
  Integration Check: If the data is coming from an external system, ensure that the integration is functioning correctly and that the data is being transferred as expected.
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional troubleshooting steps or patches that may address the issue.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for the error code in the SAP Support Portal.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as PA30 (Maintain HR Master Data) or PA20 (Display HR Master Data).
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP experts who can provide more tailored assistance based on your specific system configuration and setup.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.