How To Fix PAOC_TIM_SE_PROXY023 - Employee Time cannot be found in back-end

SAP Error Message - Details

• Message type: E = Error

• Message class: PAOC_TIM_SE_PROXY -

• Message number: 023

• Message text: Employee Time cannot be found in back-end

What causes this issue?

An Employee Time has to be deleted or changed in the back-end system.
This Employee Time however cannot be found in the back-end system.
There are several reasons for this:
1. The Employee Time has already been deleted.
2. The Employee Time was changed in the back-end system in the interim
and cannot be found by the specified ID or Origin ID.

System Response

The Employee Time cannot be updated.

How to fix this error?

The administrator has to be decide what happens to such a record. If the
chnage is still relevant, the payload of this record has to be adapted
to allow the change or deletion. It is likely that the specified ID or
Origin ID has to be mapped to the relevant ID or Origin ID of the
corresponding back-end record.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PAOC_TIM_SE_PROXY023 - Employee Time cannot be found in back-end ?

  The SAP error message PAOC_TIM_SE_PROXY023, which states "Employee Time cannot be found in back-end," typically occurs in the context of time management in SAP systems, particularly when there is an issue with retrieving employee time data from the back-end system. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Data Synchronization Issues: There may be a delay or failure in the synchronization of employee time data between the front-end and back-end systems.
  Incorrect Employee ID: The employee ID being queried may not exist in the back-end system or may have been entered incorrectly.
  Authorization Issues: The user may not have the necessary authorizations to access the employee time data in the back-end system.
  Configuration Errors: There may be configuration issues in the time management module or in the integration settings between the front-end and back-end systems.
  Data Deletion: The employee time records may have been deleted or archived in the back-end system.
  
  Solutions:
  
  Verify Employee ID: Check the employee ID being used in the query to ensure it is correct and exists in the back-end system.
  Check Data Synchronization: Ensure that the data synchronization processes between the front-end and back-end systems are functioning correctly. You may need to run synchronization jobs or check for any errors in the synchronization logs.
  Review Authorizations: Ensure that the user has the necessary authorizations to access employee time data. This may involve checking roles and permissions in the SAP system.
  Configuration Review: Review the configuration settings for time management and ensure that they are set up correctly. This may involve checking integration settings if using SAP SuccessFactors or other systems.
  Consult Logs: Check the application logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  Data Integrity Check: If you suspect that data may have been deleted or archived, perform a data integrity check to ensure that the necessary records are available in the back-end system.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation for the time management module and integration scenarios to ensure that all configurations are correct.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.