How To Fix PAMS110 - First enter the customer as the requester

SAP Error Message - Details

• Message type: E = Error

• Message class: PAMS - Messages for Graphical Planning Board

• Message number: 110

• Message text: First enter the customer as the requester

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PAMS110 - First enter the customer as the requester ?

  The SAP error message PAMS110, which states "First enter the customer as the requester," typically occurs in the context of creating or processing a service request or a similar transaction where a customer needs to be specified as the requester.
  Cause:
  This error usually arises when the system expects a customer to be designated as the requester for a particular transaction, but the required customer information has not been entered. This can happen in various scenarios, such as:
  
  Missing Customer Data: The user has not entered the customer information in the relevant field.
  Incorrect Transaction Type: The transaction being processed may require a customer to be specified, but the user is attempting to proceed without fulfilling this requirement.
  Configuration Issues: There may be configuration settings in the SAP system that enforce the need for a customer to be specified in certain transactions.
  
  Solution:
  To resolve the PAMS110 error, follow these steps:
  
  
  Enter Customer Information: Ensure that you have entered the customer as the requester in the appropriate field. This is usually found in the header or initial section of the transaction screen.
  
  
  Check Transaction Type: Verify that you are using the correct transaction type that requires a customer to be specified. If you are unsure, consult your SAP documentation or system administrator.
  
  
  Review Configuration: If you believe that the customer should not be required for the transaction you are attempting, check with your SAP administrator to review the configuration settings. They may need to adjust the settings to allow for transactions without a customer.
  
  
  Consult Documentation: If you are still encountering issues, refer to SAP documentation or help resources specific to the module you are working with (e.g., SAP CRM, SAP SD) for further guidance.
  
  
  Contact Support: If the problem persists after trying the above solutions, consider reaching out to your internal SAP support team or SAP support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with the transaction codes related to the process you are working on, as they may provide additional context or options.
  User Roles and Permissions: Ensure that your user role has the necessary permissions to enter customer data and perform the transaction.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  By following these steps, you should be able to resolve the PAMS110 error and proceed with your transaction in SAP.