How To Fix PAK620 - The server and client products must not be identical


SAP Error Message - Details

  • Message type: E = Error

  • Message class: PAK - Package API / Package Tools

  • Message number: 620

  • Message text: The server and client products must not be identical

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message PAK620 - The server and client products must not be identical ?

    The SAP error message PAK620, which states "The server and client products must not be identical," typically occurs during the installation or upgrade of SAP software. This error indicates that the system is trying to install or upgrade a client and server component that are the same, which is not allowed in SAP's architecture.

    Cause:

    1. Identical Versions: The error usually arises when the same version of a product is being installed on both the server and the client. For example, if you are trying to install a client version of SAP that is identical to the server version already installed, this error will occur.
    2. Incorrect Installation Packages: Using the wrong installation packages or incorrectly configured installation parameters can also lead to this error.
    3. Configuration Issues: Sometimes, configuration settings in the installation process may lead to the system interpreting the client and server as identical.

    Solution:

    1. Check Installation Packages: Ensure that you are using the correct installation packages for the client and server. The client should be a different version or a different product than the server.
    2. Use Different Versions: If you are trying to install a client, make sure it is a different version than the server. For example, if the server is on version 7.5, the client should be on a different version or a compatible version that is not identical.
    3. Review Installation Parameters: Double-check the parameters and settings you are using during the installation process. Make sure that they are correctly configured to differentiate between client and server installations.
    4. Consult Documentation: Refer to the official SAP installation documentation for the specific products you are working with. This documentation often provides guidance on compatible versions and installation procedures.
    5. Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They can provide more specific guidance based on your system configuration and the versions you are working with.

    Related Information:

    • SAP Notes: Check SAP Notes related to the specific version of the software you are installing. SAP Notes often contain important information about known issues and their resolutions.
    • SAP Community: The SAP Community forums can be a valuable resource for finding similar issues faced by other users and the solutions they found.
    • System Requirements: Always verify the system requirements for both the server and client installations to ensure compatibility.

    By following these steps, you should be able to resolve the PAK620 error and successfully complete your SAP installation or upgrade.

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