How To Fix PAD_NL_PENS_MSG004 - Infotype structure is empty

SAP Error Message - Details

• Message type: E = Error

• Message class: PAD_NL_PENS_MSG - Messages for Replicaton from INS to HCM Solution

• Message number: 004

• Message text: Infotype structure is empty

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message PAD_NL_PENS_MSG004 - Infotype structure is empty ?

  The SAP error message PAD_NL_PENS_MSG004 indicates that the infotype structure is empty. This typically occurs in the context of the SAP Payroll module, particularly when dealing with infotypes related to employee data, such as pension or benefits information.
  Cause:
  
  
  Missing Data: The infotype that is being accessed does not have any data populated. This could be due to a variety of reasons, such as:
  
  The infotype has not been maintained for the employee.
  Data was deleted or not saved correctly.
  The employee record is incomplete or not properly configured.
  
  
  
  Configuration Issues: There may be issues with the configuration of the infotype or the related payroll schema that prevents data from being retrieved or processed correctly.
  
  
  Authorization Issues: The user may not have the necessary authorizations to view or edit the infotype data.
  
  
  Solution:
  
  
  Check Infotype Data:
  
  Navigate to the relevant infotype (e.g., using transaction code PA30) and check if the data exists for the employee in question.
  If the infotype is empty, you may need to create or maintain the necessary records.
  
  
  
  Review Configuration:
  
  Ensure that the infotype is correctly configured in the system. This may involve checking the configuration settings in the IMG (Implementation Guide) for the relevant infotype and payroll processing.
  
  
  
  Authorization Check:
  
  Verify that the user has the appropriate authorizations to access and modify the infotype data. This can be done by checking the user roles and authorizations in the system.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific infotype and error message for any additional troubleshooting steps or known issues.
  
  
  
  Testing:
  
  If changes are made, perform a test run to ensure that the error does not reoccur and that the infotype data is processed correctly.
  
  
  
  Related Information:
  
  Infotypes: Infotypes are data structures in SAP that store specific types of information about employees, such as personal data, payroll data, and benefits.
  Transaction Codes: Common transaction codes related to infotypes include:
  
  PA30: Maintain HR Master Data
  PA20: Display HR Master Data
  PA40: Personnel Actions
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.