How To Fix PACKAGE_BUILDER01002 - Internal error &1 in &2

SAP Error Message - Details

• Message type: E = Error

• Message class: PACKAGE_BUILDER01 - Messages for Package Builder

• Message number: 002

• Message text: Internal error &1 in &2

What causes this issue?

An internal error has occurred.

System Response

The system could not complete the action because of an unexpected
error.

How to fix this error?

Inform the SAP Hotline.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PACKAGE_BUILDER01002 - Internal error &1 in &2 ?

  The SAP error message PACKAGE_BUILDER01002 Internal error &1 in &2 typically indicates an internal issue within the SAP system, often related to the package builder or transport management system. This error can occur during various operations, such as when trying to create or modify transport requests, or when working with packages in the SAP system.
  Possible Causes:
  
  System Bugs: There may be a bug in the SAP system that is causing the internal error.
  Corrupted Transport Request: The transport request or package may be corrupted or improperly configured.
  Authorization Issues: Insufficient authorizations for the user trying to perform the operation.
  Database Issues: Problems with the underlying database, such as inconsistencies or corruption.
  Configuration Issues: Misconfigurations in the transport management system or package settings.
  
  Solutions:
  
  Check SAP Notes: Look for relevant SAP Notes in the SAP Support Portal. There may be specific patches or updates that address this error.
  Review Logs: Check the system logs (transaction SM21) and developer traces (transaction ST22) for more detailed error messages that can provide insight into the root cause.
  Transport Request Check: Verify the integrity of the transport request. You can use transaction SE01 or SE09 to check the status and details of the transport requests.
  User Authorizations: Ensure that the user has the necessary authorizations to perform the operation. You can check this using transaction SU53 after the error occurs.
  Database Consistency Check: Run database consistency checks to ensure there are no underlying issues with the database.
  System Restart: In some cases, a system restart may resolve temporary internal errors.
  Contact SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with the error details and any relevant logs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE01 (Transport Organizer), SE09 (Workbench Organizer), SM21 (System Log), and ST22 (Dump Analysis).
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review SAP documentation related to transport management and package handling for best practices and troubleshooting steps.
  
  By following these steps, you should be able to diagnose and potentially resolve the PACKAGE_BUILDER01002 error in your SAP system.