How To Fix PAB110 - No call type could be determined for number &1

SAP Error Message - Details

• Message type: E = Error

• Message class: PAB - JIT calls

• Message number: 110

• Message text: No call type could be determined for number &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PAB110 - No call type could be determined for number &1 ?

  The SAP error message PAB110, which states "No call type could be determined for number &1," typically occurs in the context of SAP's telecommunication or call management functionalities. This error indicates that the system is unable to identify the type of call associated with a specific number, which can hinder processes such as call logging, reporting, or integration with telephony systems.
  Causes:
  
  Missing Configuration: The call type for the specified number may not be configured in the system. This can happen if the number is new or if the configuration settings have not been properly set up.
  Incorrect Number Format: The number may not be in the expected format, leading the system to fail in recognizing it.
  Data Inconsistency: There may be inconsistencies in the master data related to the number, such as missing entries in the relevant tables.
  Integration Issues: If the system is integrated with external telephony systems, there may be issues with the integration that prevent the call type from being determined.
  
  Solutions:
  
  Check Configuration: Verify that the call types are correctly configured in the SAP system. This includes checking the relevant customizing settings in transaction codes like SPRO.
  Validate Number Format: Ensure that the number is entered in the correct format as expected by the system. This may involve checking for country codes, area codes, or other formatting requirements.
  Review Master Data: Check the master data related to the number in question. Ensure that all necessary entries exist and are correctly maintained.
  Integration Check: If applicable, review the integration settings with external telephony systems to ensure that they are functioning correctly and that the necessary data is being passed to SAP.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on configuring call types and troubleshooting related issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (for configuration), SE11 (for data dictionary), and SE16 (for table data viewing).
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide specific patches or updates that address known issues.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify the root cause of the PAB110 error and implement a suitable solution.